Netherlands Job Openings
Yves Rocher
Sales Supervisor
Paramus
FULL TIME
September 18, 2024
SALES SUPERVISOR
Reports to: Assistant Store Sales Manager, Store Sales Manager
Direct Reports: Beauty Advisors
Primary Purpose: The Sales Supervisor is responsible for overseeing daily sales operations, ensuring exceptional customer service, maintaining store standards, and fostering a productive team environment. The Sales Supervisor plays a key role in driving sales, coaching team members, and maintaining a positive store atmosphere aligned with company values.
Key Responsibilities:
Yves Rocher USA is dedicated to providing natural and sustainable beauty products, fostering a culture of respect, integrity, passion, and excellence. We offer a dynamic work environment with opportunities for personal and professional growth, competitive benefits, and a commitment to community involvement and philanthropy. Join us in our mission to make beauty accessible and sustainable for all.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: No less than 32 per week
Benefits:
Reports to: Assistant Store Sales Manager, Store Sales Manager
Direct Reports: Beauty Advisors
Primary Purpose: The Sales Supervisor is responsible for overseeing daily sales operations, ensuring exceptional customer service, maintaining store standards, and fostering a productive team environment. The Sales Supervisor plays a key role in driving sales, coaching team members, and maintaining a positive store atmosphere aligned with company values.
Key Responsibilities:
- Support Sales Operations: Assist in managing daily sales activities, ensuring compliance with company policies and operational procedures.
- Enhance Sales Performance: Work closely with the upper leadership team to execute strategies aimed at achieving sales targets and boosting profitability.
- Supervise Sales Floor Activities: Lead by example on the sales floor, providing direction and support to Sales Associates to ensure a high level of performance and customer satisfaction.
- Maintain Visual Standards: Ensure that visual merchandising aligns with brand guidelines to provide an appealing and cohesive customer experience.
- Promote Product Knowledge: Facilitate ongoing training for Sales Associates to enhance their understanding of product features and benefits.
- Foster Team Productivity: Motivate and support team members to reach their individual and collective sales goals in a collaborative and respectful environment.
- Assist with Workforce Management: Help with scheduling and monitoring Sales Associates to optimize staffing levels and productivity.
- Recruit and Train Staff: Support the recruitment process and participate in the onboarding and training of new Sales Associates to build a skilled and enthusiastic team.
- Exemplify Selling Behaviors: Demonstrate effective selling techniques and customer engagement practices to set a standard for the sales team.
- Achieving Sales Goals: Actively work towards meeting and exceeding individual and store sales targets.
- Customer Engagement: Create awareness of promotions and programs, fostering customer loyalty through excellent service.
- Personal Goal Setting: Set and pursue personal performance goals, contributing to overall store success.
- Shift Preparation: Stay informed about sales, promotions, and POS procedures to ensure a smooth shift.
- Merchandise Management: Proactively recover and replenish merchandise to meet brand standards.
- Visual Merchandising Compliance: Consistently adhere to visual merchandising guidelines to maintain store aesthetics.
- Store Cleanliness: Participate in maintaining the cleanliness and organization of the sales floor.
- Loss Prevention: Understand and implement loss prevention strategies to protect store assets.
- Workplace Safety: Contribute to a safe and secure work environment by adhering to safety protocols.
- Company Values: Embody and promote the core values of Commitment, Respect, Demand for Excellence, Passion, and Integrity.
- Personal Development: Engage in opportunities for professional growth and participate in community and philanthropic initiatives.
- Sales Goals Achievement
- Customer Satisfaction and Loyalty
- Productivity Metrics (e.g., Transactions Per Hour)
- Compliance with Visual Merchandising Standards
- Effective Team Supervision and Development
- Contribution to Store Cleanliness and Safety
- Experience: Previous retail sales experience, preferably in the beauty or cosmetics industry.
- Leadership Skills: Proven ability to lead and motivate a sales team.
- Customer Service: Demonstrated ability to enhance customer satisfaction and drive loyalty.
- Communication: Strong communication skills with the ability to delegate and follow up effectively.
- Organizational Skills: Ability to manage multiple tasks and priorities efficiently.
- Product Knowledge: Strong understanding of beauty products, and services, and ability to conduct live product demonstrations on clients, such as facial care is required.
- Schedule Flexibility: Availability to work nights, weekends, and holidays as needed.
Yves Rocher USA is dedicated to providing natural and sustainable beauty products, fostering a culture of respect, integrity, passion, and excellence. We offer a dynamic work environment with opportunities for personal and professional growth, competitive benefits, and a commitment to community involvement and philanthropy. Join us in our mission to make beauty accessible and sustainable for all.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- 8 hour shift
- Leadership: 2 years (Required)
- Customer service: 2 years (Required)
- Paramus, NJ 07652 (Required)
We regret to inform you that this job opportunity is no longer available as it has expired
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