Netherlands Job Openings
Groupe Kering
BOTTEGA VENETA - Assistant Store Manager
Amsterdam
FULL TIME
September 3, 2024
- Develop and maintain good product knowledge and provide excellent customer service.
- Understand current products, trends and collections and ensuring that customers are informed and aware.
- Replenish stock and maintain high standards of merchandise and product presentation.
- Handle customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
- Keep up to date with customer requirements and operating procedures.
- Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
- Ensure that all procedures and policies are understood - carry out work according to those standards.
- Personal appearance and presentation must be strictly in line with company standards.
- Adhere to Security and Health & Safety regulations.
- Open & close the store according the needs of the business, in line with company security rules.
- Carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Client Advisor role.
- Substantial experience in a similar role
- Experience in a customer service role with face-to-face customer contact
- Ability to adapt to frequent change and a high pressure environment
- Ability to initiate contact and communication
- Motivated by being a team player with a common goal
- Excellent communication and interpersonal skills with the ability to build and maintain relationships
- Able to work in fast paced environments
- A strong team player and considerate of colleagues
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