About the job

We are Cargosnap

About the job

Responsibilities

• Manage your portfolio of customers: You will have ownership of your portfolio, constantly working on executing our processes and playbooks and guiding our customers to make them more successful. Your customers will be mainly located in Europe, and as a Dutch company, many of them are Dutch.
• Upselling/Expansion: As we constantly optimize our solution and add new features to our platform, you will ensure that our clients adopt the product in their daily work and are willing to keep growing with us.
• Converting prospects to clients: We take great pride in our in-depth onboarding process, which starts during our two-week free trial. You and the team will make sure to provide constant value during onboarding and after.
• Improve overall commercial efforts: As part of our revenue team, you will work closely together with our sales and marketing teams to ensure a perfect customer experience throughout the entire funnel.

Qualifications

• 1-2 years of hands-on experience in B2B Saa S, in a similar (customer facing) role such as Customer Success, Sales, Account Management or (Tech) Support. Ideally within the high-energy, fast-moving world of start-ups or scale-ups.
• Fluent in English & Dutch with bonus points if you can charm customers in German or any other EU language.
• Able to work from the office in Utrecht at least 3 days per week.
• You thrive working within a fast-paced, dynamic environment. You see every challenge of rapid growth as another hidden opportunity.
• You’re a proactive go-getter who doesn’t wait for instructions—you see an obstacle or opportunity and dive right in.
• Affinity with Logistics & Supply chain would be an advantage

Job Benefits

• Be a key player in our transition from a start-up to a scale-up, working together with an international open-minded, collaborative team.
• Combine office energy with remote flexibility.
• We believe in your potential and want you to thrive in what you love the most! That's why we offer ongoing training and a Personal Development Growth Plan.
• A competitive salary that reflects your talent and contribution.
• A generous bonus scheme when you hit your targets—we love to reward success.
• All the gear you need to crush your goals and be your best!

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