• Problem Solving: Analyzing issues, incidents, and providing thorough, clear documentation for our suppliers to act upon.
• Testing & Implementation: Leading and participating in testing production fixes and maintenance releases, making sure quality control is maintained and brokers have a flawless experience.
• Continuous Improvement: Always on the lookout for ways to enhance the Broker Portal, you'll be driving and collaborating in impactful improvements that make processes smoother and more valuable for brokers.
• Support with or execute reporting and audit requests.

• Strong problem-solving skills and attention to detail
• Independence and stellar communication skills
• knowledge of portal environments with a grasp of front-to-back processes
• Familiarity with ICT systems and experience in the insurance sector, ideally in commercial property, liability and automotive insurance.
• Experience in Functional Coordination and Agile practices
• Fluent in Dutch and English (written and verbal).

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a pension and employee shares program.
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Working in and with different team(s) to further improve your communication and solution driven mindset.
• Flexibility and indepence in your role; a role with authonomy in a supportive team environment.

• A rewarding salary for a role that makes a difference;
• 25 vacation days, plus the potential to add 13 days extra;
• An annual gratification of 12,5% of your annual salary.