Netherlands Job Openings
ABN AMRO
Head of Change Management Office ICS
Diemen
September 3, 2024
At a glance
As Head of Change Management Office you will take ownership of strategic and regulatory change (ICS Change Portfolio). You will lead the team of, a.o. program/project/portfolio/implementation managers and implement the new ‘stage gate’ change management process across ICS. You will be part of the MT Products Solutions & Control and report to the Chief Products Solutions & Control.
Working environment
The organization is currently changing in order to serve customers and the market even better, with the safety and reliability of our services being the cornerstone. We are rebalancing our business model, which means challenging, but exciting times for ICS. Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: A solid reason to choose ICS.
Per October ‘24 the new governance of ICS will be in place. A new department Product, Solutions & Control (PSC) will be introduced. This department will consist of 6 domains who are highly interconnected and need to work together with all other departments of ICS, ABN AMRO, and other relevant stakeholders. The following domains are within PSC: products, generic processes, change management, data management, risk & regulations, and client integrity.
Your job
- Shaping and setting up this new domain, which will consist of, a.o. portfolio managers, program & (IT) project managers, implementation managers, and PMO.
- Lead and motivate teams, and cultivate a culture of Courage, Care, and Collaboration, encouraging teams to innovate and challenge the status quo.
- Defining and embedding a consistent and effective way of working and methodology (change gate process for change initiatives) and actively managing the integral ICS change portfolio. Facilitating and organizing priority setting for the Change Portfolio in the ICS Change Board.
- Introducing and implementing the new ‘stage gate’ change management process within the new organizational design.
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Balancing strategic- and regulatory requirements.
The desired outcome of this new role is a stream-lined and efficient change management process with an effective coordination of the execution of change and resource planning.
Your profile
- Master’s degree.
- 10 - 15 years of experience in Consulting/Financial Services/Payments.
- Experience with change management and the agile way of working.
- Experience with managing a diverse and highly experienced team.
- Excellent communication skills (both in Dutch and English) to convey complex ideas clearly and concisely to different audiences, including senior management and cross-functional teams.
- Demonstrates resilience and adaptability, steering the team through challenges, and fostering a culture of continuous learning.
- Demonstrates risk awareness and decision-making capabilities, excels in stakeholder management, and embodies the organization's core values.
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Demonstrates ownership by taking responsibility for one's actions, decisions, and their consequences, demonstrating accountability and commitment towards achieving goals or resolving issues.
We are offering
Furthermore:
- The gross monthly salary (min. Eur. 94.747 - max. Eur. 135.352) displayed above is based on a 36-hour work week, including vacation pay and benefit budget. A 40-hour work week is also possible.
- The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
- Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
- Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
- Possibility to work from home (in consultation with your team).
- An annual public transport pass with free public transportation throughout the Netherlands.
- An excellent pension scheme.
Interested?
Equal opportunities for all
Disclaimer external recruitment agencies
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