Netherlands Job Openings

Europol

Head of Unit – EC3 Expertise & Stakeholder Management (AD9)

The Hague

FULL TIME

November 6, 2024

ORGANISATIONAL CONTEXT

This selection procedure is intended to fill 1 currently available post.
Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.
The post of Head of Unit - EC3 Expertise & Stakeholder Management is located in the EC3 Department in the Operations Directorate.
The Operations Directorate deals with the core business of Europol, improving the effectiveness and cooperation of the competent authorities in the Member States (MS) in preventing and combating serious and organised crime, as well as terrorism affecting the Member States. This requires close cooperation with the Liaison Bureaux at Europol and via them with the Operational Teams in the MS.
Europol delivers a number of products and services to national law enforcement agencies to support them in their fight against international serious and organised crime, as well as terrorism.
The Operations Directorate hosts five distinct Departments: Operational and Analysis Centre, European Serious Organised Crime Centre, European Cyber Crime Centre (EC3), European Counter Terrorism Centre and the European Financial and Economic Crime Centre.
EC3 serves as the centre for the MS fight against cybercrime in the European Union, delivering operational and investigative support on complex cybercrime investigations.
EC3 also provides support to the EU institutions and MS in building operational and analytical capacity for investigations and cooperation with external partners. EC3 is the collective voice of European cybercrime investigators across law enforcement and the knowledge hub of law enforcement on how to tackle Cybercrime.
The Centre comprises of three Units, each with their own area of responsibility.
The Expertise & Stakeholder Management Unit is responsible for collecting information about new developments and technologies and provides advice on how to efficiently and effectively tackle new phenomena in the field of cybercrime. The Unit is actively involved in coordinating work with external partners such as government entities, private parties, academia and industry partners. Furthermore, the Unit is coordinating and delivering strategic products such as the Internet Organised Crime Threat Assessment. Other areas of responsibility include assessing relevant technology trends, external liaison and stakeholder management including EC3’s advisory groups and academic advisory network, developing pan-European cybercrime offender prevention campaigns, and capacity building activities.
The EC3 Operations Unit is responsible for delivering the operational services to MS of EU and other partners with whom Europol has operational agreements. The Unit consist of five teams: AP Cyborg (cyber-dependent crime), AP Terminal (payment fraud and on-line fraud schemes), AP Twins (child sexual exploitation), AP Dark Web (criminal use of anonymization services) and the J-CAT coordination team (operational support to the Joint Cybercrime Action Taskforce).
Furthermore, the Unit is responsible for the provision of deconfliction within cases, enriching data sets, advising and participating in operational actions and delivering analytical support.
The Digital Support Unit is assisting EC3 Operations and other Centres of Europol horizontally with intelligence products, information and forensic examination through two teams: Cyber Intelligence Team (CIT) and Digital Forensics Team (DFT).
CIT provides support in the pre-processing and analysis of large amounts of operational data, open source Intelligence, cryptocurrency support and analysis. DFT provides decryption services, extraction of digital evidences, takes part in research and developments activities and also provides document forensic services.

FUNCTIONS AND DUTIES

Purpose of the post:
The Head of Unit - EC3 Expertise & Stakeholder Management is responsible for the effective discharge of his/her responsibilities under the supervision of the Head of the Department - EC3. The Head of Unit - EC3 Expertise & Stakeholder Management is expected to build the (operational) knowledge-hub on cyber matters. This includes, among others, directing and coordinating the delivery of all strategic products, stakeholder management, exploring operational opportunities related, in particular, to the cooperation with private parties, by providing technical expertise in cybercrime area.

Reporting lines:
The incumbent reports to the Head of Department EC3.

Job environment:
This post might require participation in a shift system including weekends and nights as well as on-call duty.

FUNCTIONS AND DUTIES
The successful candidate will have to carry out the following main duties:

Set vision, goals and objectives for the Unit in alignment with Europol’s organisational strategy and inspire staff;
Develop and implement policies and procedures to facilitate seamless operations and ensure compliance with relevant legal framework and fundamental rights outlined in the Charter of Fundamental Rights of the European Union;
Manage the delivery of relevant products and services included in the Europol work programme; ensure the quality and timeliness of the products and services delivered;
Manage staff within the Unit; establish and monitor the achievement of key performance indicators and identify and address areas for improvement; provide constructive feedback, guide and empower staff in order to grow and develop;
Ensure the effective management and efficient use of all financial, human and other resources, in support of Europol's program delivery; identify risks and ensure appropriate mitigation;
Manage conflicts by effectively applying techniques and strategies that identify and address conflicts early and to find satisfactory solutions that promote positive outcomes;
Ensure that data entrusted to the unit are protected and used in accordance with the relevant Europol regulations;
Cultivate a culture of teamwork and cooperation with zero tolerance for harassment; put into place effective communication and collaboration between the Unit and other Units/stakeholders inside or outside of Europol;
Make development opportunities available and ensure staff members have the know-how, resources, environment and support necessary to achieve results in an effective manner;
Represent the Unit in external and cross-departmental engagements and negotiations and provide advice on matters relating to area of responsibility; deliver presentations and prepare reports;
Act as role model for the Unit and champion diversity & inclusion matters inside and outside Europol;
Perform any other task in the area of competence as requested by line management.

Equal opportunity
Europol is an equal opportunity employer. Europol accepts applications without distinction on grounds of gender, sexual orientation, national, ethnic or social origin, religion or beliefs, family situation, age, disability, or other non-merit factors. All employment decisions are based on business needs, job requirements and qualifications, experience and skills.
Europol lives diversity and provides an inclusive work environment to all. Europol strives to recruit, develop and retain a diverse and talented workforce through application of equal opportunity and impartiality.

REQUIREMENTS - ELIGIBILITY AND SELECTION CRITERIA

ELIGIBILITY CRITERIA
a. Candidates must

Be a member of a competent authority within the meaning of the Article 2(a) of the Europol Regulation and enjoy full rights as a citizen of a Member State;
Have fulfilled any obligations imposed by the applicable laws on military service;
Produce appropriate character references as to his or her suitability for the performance of the duties;
Be physically fit to perform the duties pertaining to the post as further specified in Article 13 of the Conditions of Employment of Other Servants of the European Union (CEOS);
Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

b. Candidates must have

A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more;

A level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year when the normal period of university education is three years;

Professional training of an equivalent level in a relevant area (e.g. Police Officer’s school) and after having completed the training, at least the number of years of relevant professional experience as indicated below:

Duration of professional training Additional professional experience required for equivalency
More than 6 months and up to 1 year 4 years
More than 1 year and up to 2 years 3 years
More than 2 years and up to 3 years 2 years
More than 3 years 1 year

In addition to the above at least 12 years of professional work experience gained after the award of the diploma.

SELECTION CRITERIA
a. Professional experience:
Essential:

Hands-on experience in dealing with cybercrime and cyber dependant crime cases from an operational point of view;
Experience of liaison, cooperation and developing initiatives between public, private and academic institutions on strategic and tactical matters;
Experience in the development and delivery of strategic and operational products and policies in the area of cybercrime and cyber-dependant crime;
Experience in managing staff preferably of at least 5 years;
Experience with administration, finances and planning at management level.

Desirable:

Experience in working in a multicultural environment.

b. Professional knowledge:
Essential:

Good knowledge of the EU legal framework in general and the area of the law enforcement, as well as sound understanding of international police cooperation;
In-depth knowledge of cybercrime areas, the global trends and threats of cybercrime current and developing crime fighting tools and tactics;
Good knowledge in capacity building of EU law enforcement to tackle various cybercrime areas;
Ability to translate strategy in the area of cybercrime into operational practice;
Good knowledge of new technologies, AI, Machine learning, 5G and/or other technologies used/ applied in law enforcement in the area of cybercrime.

Desirable:

One or more of the following certifications: Global Information Assurance Certification (GIAC), Offensive Security Certified Professional (OSCP), Offensive Security Wireless Professional (OSWP), Offensive Security Certified Expert (OSCE), Offensive Security Exploitation Expert (OSEE), Offensive Security Web Expert (OSWE) or similar;
A university diploma in technical studies such as Computer Science, Information Technology, Engineering, Forensics or similar.

c. General management skills, including:
Essential:

The ability to set and revise objectives for the unit within the overall strategic framework and priorities of the Agency;
The ability to determine and focus on priorities and to monitor and evaluate the progress made towards achieving the Department’s and Units/Team members’ objectives set, in cooperation with managers;
The ability to organise, assign and manage the Department’s work among the members of the Units/Teams and to set them challenging but realistic objectives;
The ability to empower members of the Units and Teams while ensuring that they understand what is expected of them and how their work contributes to the unit’s objectives;
The ability to choose co-workers and to build strong teams with complementary strengths suited to the efficient pursuit of the Department’s objectives;
The ability to motivate members of the team to achieve the desired results and also to provide regular feedback, acknowledge success and the need for improvement in order to enable them to achieve their objectives and greatest potential;
The ability to develop and support career development and learning opportunities for the members of the team.

Communication skills

The ability to communicate clearly and present complex subjects simply, both orally and in writing, including to the members of the team;
The ability to solicit inputs from and listen to staff, partners, and stakeholders.

Interpersonal skills

The ability to deal with people effectively, respectfully and courteously;
The ability to build productive and cooperative working relationships with hierarchy and other units and colleagues.

Negotiation skills

The ability to steer discussions and generate the best possible results without compromising productive working relationships with the other parties involved.

d. Fulfil the condition stipulated in Article 5 of the Decision of the Executive Director on the Duration of contracts of employment for Temporary Agents, on the start date of the possible contract of employment which may be offered.

SELECTION PROCEDURE

All applications for Temporary Agent posts must be submitted through the online recruitment system accessible via Europol’s website. For further information, please consult the Europol Recruitment Guidelines.
The stages to be followed by the AACC shall be as follows:
1) Pre-selection
The Executive Director sets up a Pre-selection Panel composed of at least three members, of a grade and management function equal or superior to that of the function to be filled, consisting of one chair and at least one member from the administration of Europol and one member designated by the Staff Committee. Where there are no TAs within Europol fulfilling the requirement of management function and grade, the AACC may decide to designate officials or TAs from another agency or institution who fulfil that condition.

For restricted posts, the Executive Director shall designate up to two additional members of the Pre-selection Panel if so requested by the Chairperson of the Management Board. The additional members shall consist of a representative of the Presidency or one representative of the Presidency and one representative of another Member State. The Executive Director may invite other persons to the Pre-selection panel as observers.
The minimum pass-mark for being shortlisted, i.e. invited to participate in a pre-selection, is established as 60% of the total maximum score. The Pre-selection panel draws up a shortlist with a maximum of 6 candidates who most correspond to the profile sought. All candidates having a score equal to the 6th highest scoring candidate will be included in the list of shortlisted candidates invited to participate in the pre-selection.
In case of candidates shortlisted for restricted posts (including restricted - Annex II posts), who had indicated membership of a competent authority in one of the Member States, Europol will seek confirmation from the relevant Europol National Unit to ensure that those candidates indeed belong to a competent authority.
The pre-selection shall rely on one or more written and oral test(s).
The Pre-selection Panel establishes the minimum pass-mark for the pre-selection. Only candidates scoring above the pass-mark for the Pre-selection will be invited to take part in an Assessment Centre and interview with an Interview Panel.
The selection criteria, set out in this Vacancy Notice, will be assessed throughout the different stages of the selection procedure. Before the start of the selection procedure, it will be decided which selection criteria will be used at each stage of the selection procedure. Certain selection criteria will be assessed only for shortlisted candidates during written test(s), and/or interview(s) and/or an Assessment Centre.
It is intended for the pre-selection and interviews to be conducted on-site at Europol. Should it be necessary to conduct the pre-selection and/or interviews remotely, either in part or in full, in the interest of the proceedings, the candidates invited to participate in the pre-selection and/or interviews will be informed accordingly.
2) Assessment Centre
All candidates scoring above the minimum pass-mark in the pre-selection shall take part in an Assessment Centre, unless they have already taken part in such an Assessment Centre in the course of the two years preceding the closing date for the receipt of applications. If a candidate has taken part in an Assessment Centre within this two-year period, but not within the 18 months preceding the closing date for the receipt of applications, s/he may at her/his request be admitted to the Assessment Centre.

COMPENSATION, TERMS AND CONDITIONS

SELECTION PROCEDURE
The Assessment Centre evaluates, through a series of group and individual exercises and activities and in-depth interviews focused on management skills, whether the candidates possess the competencies required. Assessment Centres are conducted by an external provider. The result of the Assessment Centre shall be taken into consideration by the Executive Director.
3) Interview
The candidates scoring above the pass mark in the pre-selection shall be invited to an interview with the Executive Director and two members of a grade and management function equal or superior to that of the function to be filled.
For restricted posts, the Interview Panel shall consist of up to two additional members if so requested by the Chairperson of the Management Board. The additional members shall consist of a representative of the Presidency or one representative of the Presidency and one representative of another Member State.
After all stages of the selection procedure have taken place, the AACC makes a decision of appointment.
The AACC retains the discretion to constitute a Reserve List. A Reserve List is valid for 24 months. The list of selection procedures for which reserve lists have been established is accessible on Europol’s website.
Candidates who attend the selection procedure will be informed of the outcome and/or whether they have been placed on the reserve list.

General provisions
The work and deliberations of the Pre-Selection and Interview Panels are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Panels or for anyone to do so on their behalf.
All enquiries related to a selection procedure should be addressed to the Europol HR Operational Support Team at the following email address: C2-12@europol.europa.eu. Detailed information on the selection procedure- including enquiries, measures of redress and their applicable deadlines is available in the Europol Recruitment Guidelines, which can be found on Europol’s website.
COMPENSATION AND BENEFITS
Scale: AD9
The basic monthly salary is EUR 9296.39 (step 1) or EUR 9687.04 (step 2).
The step in grade is determined on the basis of professional experience gained after the education required for the position and in line with applicable implementing rules.
Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.
Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.
Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident.
Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.
Indicative net salary sample calculation AD9/1:
a) Staff member (single) in receipt of expatriation allowance (16%): EUR 9248.17
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): EUR 11557.70
The above information is indicative and for information purposes only. It is merely meant to give an indication of your possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it.
The information is based on figures applicable as of January 2024.

TERMS AND CONDITIONS
Conditions of engagement
Before the employment contract is concluded by Europol, the successful candidate will have to:

declare any conflict of interest;
undergo a pre-employment medical examination to confirm that he/she is physically fit to perform the duties pertaining to the post or, alternatively, receive the confirmation from Europol that he/she fulfils the conditions laid down in the Decision of the Deputy Executive Director of the Capabilities Directorate on the pre-employment medical examination available on Europol's website;
in case of candidates for restricted posts (including restricted - Annex II posts) who had indicated membership of a competent authority in one of the Member States, provide confirmation of his/her membership of a competent authority in one of the Member States within the meaning of the Article 2(a) of the Europol Regulation.

The place of employment will be The Hague, The Netherlands.
For further information on terms and conditions, please consult the EUSR/CEOS available on Europol's website.

Security screening and certificate of good conduct
Candidates who have been recruited to a post at Europol are required to furnish a valid certificate of good conduct before the start of their employment. The certificate of good conduct must be provided to Europol prior to the signature of the employment contract. The certificate of good conduct must be issued by the relevant authorities of the country of nationality of the candidate and must not be older than three months at the time of submission to Europol. Europol reserves the right not to proceed with the signature of the contract based on the content of the certificate or if the candidate fails to provide the certificate to Europol.
The certificate of good conduct does not substitute a valid security clearance required for all Europol staff at the level indicated in the vacancy notice. Failure to obtain the requisite security clearance before the expiration of the probationary period may be cause for termination of the employment contract.
Candidates who currently hold a valid security clearance at the level indicated in the vacancy notice or above do not need to obtain a certificate of good conduct or a new security clearance and must provide a copy of the current security clearance certificate to Europol prior to the signature of the employment contract. Europol shall verify and confirm the continued validity of the security clearance. In case Europol determines that the security clearance is not valid, the candidate will be required to provide a valid certificate of good conduct prior to the signature of the employment contract. Europol may at any time terminate the employment contract if the result of the security screening is not positive and the necessary clearance level is not granted or extended.
The requested level of security clearance for this post is: SECRET UE/EU SECRET.

ADDITIONAL INFORMATION

Contract of employment
The successful candidate will be recruited in the type of post Head of Unit or equivalent, grade AD9 pursuant to Art. 2(f) CEOS and Annex I EUSR.
The initial contract will be concluded for a period of 5 years (full-time – 40 hours a week). The contract may be renewed only once, in principle, for a period of 5 years.
The overall duration of the contracts on restricted posts of Europol staff members will be taken into account if they are successful in the selection procedure.
Probation period
Engagement for this post is subject to the successful completion of a probationary period of 9 months.
Europol reserves the right to terminate the contract of employment during or at the end of the probation period in accordance with Art. 14 of CEOS.
Trial period
All newly appointed heads of unit shall serve a management trial period of nine months as a ‘probationer head of unit’, unless they have already successfully passed such a management trial period in a previous function in the EU institutions as referred to in Art. 1(a), paragraph 2, of the EUSR.
This trial period shall provide a formal opportunity to make a definite judgement as to whether the temporary staff has the necessary managerial ability and can remain in this function.
Privacy Notice
Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC, applies to the processing of personal data carried out in the process of selection and recruitment of staff at Europol, following the application of this Regulation to all administrative personal data held by Europol in accordance with Art. 46 of the Europol Regulation.
For additional information, please consult the applicable privacy notice available on Europol’s website, also inserted in the EUROPOL RECRUITMENT GUIDELINES.
Statutory obligations upon leaving the service
Pursuant to Art. 16 of the EUSR, EU officials and, by analogy, temporary agents, continue to be bound by the duty to behave with integrity and discretion as regards the acceptance of certain appointments or benefits after leaving the service. Those staff members intending to engage in an occupational activity within two years of leaving the service shall inform their institution, so that it may take an appropriate decision in that respect. In cases where the intended activity is related to the work carried out by the staff member during the last three years of service and could lead to a conflict with the legitimate interests of the institution, the decision to be taken may include forbidding the staff member from undertaking it or giving its approval subject to any conditions it thinks fit.
Main dates
Publication date: 06 November 2024
Deadline for application: 04 December 2024 23:59 Amsterdam Time
Recruitment procedure: December/January
Application process and selection procedure
For further details on the application process and the selection procedure, please consult our FAQs or refer to the EUROPOL RECRUITMENT GUIDELINES available on Europol’s website.
Contact details
For further details on the application process please call +31 (0) 703531387 or +31 (0) 703025276.

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