Netherlands Job Openings
CooperVision
Inside Sales Development Representative
Gorinchem
PART TIME
October 10, 2024
Inside Sales Development Representative opportunity
We have a great opportunity for a commercially minded and experienced Inside Sales professional!
You will be part of our enthusiastic and dedicated Inside Sales Development team working with our complete Contact Lens and related products portfolio in the Netherlands. You are responsible for sales development and growth of a defined group of customers, in alignment with the Cooper Vision sales processes, plans and objectives:
- for 28 hours per week
- with 2-day office, 2-day work from home hybrid working
We have a great opportunity for a commercially minded and experienced Inside Sales professional!
You will be part of our enthusiastic and dedicated Inside Sales Development team working with our complete Contact Lens and related products portfolio in the Netherlands. You are responsible for sales development and growth of a defined group of customers, in alignment with the Cooper Vision sales processes, plans and objectives:
- Building and maintaining excellent relationships with customers, to support a solid growth of the business.
- Implementing a consultative selling style and operate independently.
- Professional, credible, and comfortable, dealing with optometrists, contact lens opticians, retail store managers and store staff via phone, e-mail, and on-line conferencing, with occasional field visits.
- Working on accounts with a low Cooper Vision turnover and high potential.
- Maximise results through a combination of new business development and servicing existing customers, achieving sales targets and personal performance objectives.
Cooper Vision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals.
At Cooper Vision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization.
Cooper Vision employees pride themselves on being proactive, innovative, flexible and friendly. That’s a strong reflection of our corporate culture—and part of the reason Cooper Vision may be a great workplace for you.
At Cooper Vision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization.
Cooper Vision employees pride themselves on being proactive, innovative, flexible and friendly. That’s a strong reflection of our corporate culture—and part of the reason Cooper Vision may be a great workplace for you.
Inside Sales Development Representative
- Enviable track record of target achievements, working for organisations that demonstrate and require strong interpersonal skills, to influence customers.
- Sales professional with calling experience in a professional sales environment.
- Awareness and ability to make a positive impact with prospective and existing customers and understanding of investigative questioning.
- Works well under pressure, with exceptional planning and organisational skills to prioritise effectively.
- Excellent and professional behavior, and able to deliver a clear, concise presentation and conversation during a phone call.
- Enhanced listening skills, a personal approach to customers and colleagues, exceptional verbal and written communication skills and the ability to prepare online presentations for various customer groups.
- Anticipates, understands, and meets customer needs, result-oriented, entrepreneurial, tenacious, and resilient.
- Self-motivated, able to work successfully alone or within a team and easily adapts to a changing work environment, various situations, individuals and/or groups.
- A forward thinker, proactive and creates new ideas to improve the way of working.
- Prolonged sitting in front of a computer, making an average of 20 phone calls per day to have and open discussion with decision makers.
- Computer literacy including Email, Excel, Word and Power Point essential.
- Existing knowledge of the optical market advantageous.
- Home based/office role (hybrid model), with occasional national travel including overnight stays and weekend working.
- Minimal Bachelor’s degree, preferably Commercial Economy.
- Minimum 1-3 years of sales experience preferably in the optical industry or related medical/technical healthcare field.
- Tangible product sales experience over the phone is highly desirable.
- Demonstrable experience in defining and achieving sales results through demonstration of accurate business acumen.
- Clear evidence of self-improvement with a strong desire to progress.
- Minimal Bachelor’s degree, preferably Commercial Economy.
- Consideration given to candidates with sales experience.
Cooper Vision Company, Values & Market Knowledge
- In-depth understanding of company values and other Cooper Vision departments.
- Understanding of the Cooper Vision products and services, clinical and technical information, product strategy, market and commercial positioning, brand messages to assist the customer to grow the business.
- Knowledge of the market and competitors.
- Understand the business and the impact of (market) changes.
- Prepare and implement customer marketing plans and promotions, to grow the business and monitor results to ensure return on investment.
- Develop proposals for selected accounts, with a potential return on investment, for field-based Business Development Managers.
- Participate in National Sales meetings to ensure understanding of the strategy, action plans and required performance.
- Understand in detail all optical retail metrics.
- Co-ordinate and suggest ideas in collaboration with Marketing.
- Visit, when required, large trade shows and events to expand industry knowledge.
- Create sales, though a deep understanding of customers requirements.
- Enhance Cooper Vision customer experience, by implementing sales tools that add-value.
- Excellent verbal communication and on-line presentation skills, with memorable content and style.
- Develop and present account business plans (minimum “top 25” customers) and quarterly growth plans, including a customer contact strategy and call plan, SMART objectives, and time management techniques.
- Identify challenges and look for alternative solutions.
- Fully utilize the CRM system to update call objectives, gathered information, and actions.
- Organise and execute clinical training in liaison with the Professional Service team.
- Understand price bands and communicate, justify, and control price bands.
- Demonstrate understanding of negotiation of available tradable and added value.
- Compliant with corporate policies, positive, assertive, high work standards and eager to learn.
- Take full responsibility for customer sales targets and ambition to overachieve, collaborating with the regional field-based team.
- Liaise with Customers Service to ensure all service levels are maintained and customers are satisfied.
- Occasionally support the field-based Business Development Managers with promotions, which directly contributes to the overall national Sales targets.
- Aware of the impact on others and infectious inspiring others.
- Use emotional intelligence to reflect on own behavior, to have a positive impact on team members and customers.
- Meet or exceed agreed customer/brand targets and account penetration, by effectively selling Cooper Vision products and services within agreed time scales.
- Reply to calls and e-mails from customers within 24 hours.
- Travel regularly, once per quarter, to visit key Eye Care Practitioners.
- Meet and exceed work requirements with the needed flexibility, to ensure customers are serviced at the required Cooper Vision standards.
Cooper Vision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals.
At Cooper Vision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization.
Cooper Vision employees pride themselves on being proactive, innovative, flexible and friendly. That’s a strong reflection of our corporate culture—and part of the reason Cooper Vision may be a great workplace for you.
At Cooper Vision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization.
Cooper Vision employees pride themselves on being proactive, innovative, flexible and friendly. That’s a strong reflection of our corporate culture—and part of the reason Cooper Vision may be a great workplace for you.
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