Netherlands Job Openings
Schneider Electric
Onsite IT Support Specialist
Helmond
FULL TIME
October 9, 2024
Job Description:
We are looking for an Onsite IT Support Specialist who works for the Be Ne cluster, reporting to our site in Helmond, Netherlands.
Your meaningful purpose
What will you do?
Who are you?
What's in it for me?
Let us learn about you! Apply today.
About Our Company:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Your meaningful purpose
You will be responsible to support SE workplace and infrastructure equipment (including network related ones) physically on-location at SE facilities.
What will you do?
- Provide Desk Side support services to end users when incidents cannot be resolved remotely through the Service Desk
- Provide HW Break & Fix support services to end users when hardware incidents need a replacement of defective whole unit by an equivalent one
- Provide Hand & Eyes support to operate technical tasks requests on infrastructure equipment, and under control of the remote administration team
- Ownership of Local equipment and data
- Support of BU specifics such as R&D, GSC, FSE, CCC, Treasury with high level of services
- Deploy and manage non-network attached printers, storage devices and miscellaneous peripherals
- Provide IT support based on Tech Stop model
- Provide physical on-site and/or remote support services for end users in remote locations
- Provide on-site support for any activities for server maintenance upgrades
- Provide L1 support for audio/ visual equipment
- Provide VIP support with high level of services
- Provide technical support for special events such as annual meetings, Board meetings, training sessions, for both internal/external end users
- Perform and support hardware and software IMACDs, reinstallations, updates and downloads
- To be aligned with Employee Experience teams & strategy
- To be Digital Citizen model, business partner and IT role model
- Be a partner in change management adoption, new ways working and ATAWAD To be guarantor of Schneider Digital Strategy, policies and rules
- Fluent in English and Dutch
- Microsoft certification
- 3+ years end user support experience in different platforms
- Experienced with ITSM tools and VIP users support
- SCCM, AD, Mc Afee, MS Outlook, Office 365, Service Now
- Overall technical understanding of all IT platforms and services (e.g. networking, hardware, web development, app development, cloud computing, etc.)
- Willing to be continually learning the latest platforms and technology tools
- Willing to travel to SE sites across Be Ne
Who are you?
- Innovative and creative
- End User mindset oriented
- Excellent verbal and written communications skills.
- Excellent relationship skills
- Excellent research, analytical, and problem-solving skills
What's in it for me?
- You are part of a leading global player that actively contributes to sustainability and care for the planet;
- Endless development opportunities through the online learning offer of 10,000+ e-learnings across various domains;
- An organization that is committed to ensuring that its employees are seen as the 'best recognized professionals' in our industry;
- Attention to Wellbeing through training and a Wellbeing Week;
- The ability to ensure a good work-life balance (watch our global family leave Youtube video for more information);
- Diversity is of paramount importance to us. As an organization, we are therefore honored to have been included in the list of 'Bloomberg Gender-Equality' in 2018 and also to have achieved first place within the industrial sector of 'Equileap Top 200 Gender Equality'.
#LI-DM4 #LI-HYBRID
Let us learn about you! Apply today.
About Our Company:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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