Netherlands Job Openings
HERMES BENELUX NORDICS NETHERLANDS BRANCH
SALES ASSOCIATE AMSTERDAM
Amsterdam
August 24, 2024
-
Contract type: Temporary
Country/Region: Netherlands
City: Amsterdam, Noord-Holland
Job: Retail
Experience: Minimum 10 years
Company: HERMES BENELUX NORDICS NETHERLANDS BRANCH
As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.
Main activities
- Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
- Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
- Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
- Call on current & potential customers to establish & maintain client relationship and to inform about new products & services
- Identify & handle client enquiries and concerns
What you will need :
- At least 10 years of relevant customer facing experience in luxury retail or another high-end service environment
- Experience in RTW is appreciated
- A true passion for people & service
- A team player attitude to reach a common goal & go the extra mile
- Fluent Dutch and English. Arabic is an asset
- The ability to adapt to different cultures & a real sense of empathy
- Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)
- To be up to date on luxury market trends and social media activity
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