Netherlands Job Openings
Toluna
Senior Research Manager
Rotterdam
October 23, 2024
Rotterdam, Netherlands
About us:
Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.
Introduction:
As a Senior Research Manager, you will be exposed to all facets of the research world. You will be the primary contact person to our clients, act as a subject matter expert and advise them how studies should be run, and how the results are going to help them to further growth their business. Internally, you will be one of the key advisors to Client Directors and peer Senior Research Managers at setting the gold standard of projects at Metrix Lab (part of Toluna Group), and mentor junior researchers on the do’s and don’ts.
The candidate should have at least 8 years of experience of working in (quantitative) market research. While line management experience is not a requirement, you have robust experience of coaching junior researchers on project deliverables. You should also have excellent analytical skills, experience of tackling clients’ business questions via market research studies, and robust experience in presenting findings to clients. Fluency in Dutch is a significant advantage and fluency in another language is an advantage.
Responsibilities:
- Project leadership: You are the primary contact person of specific client teams and the lead researcher of your projects. You lead the design and execution to meet complex needs and conduct analysis on high-complexity projects and develop strategic, clear, and engaging client presentations. And ensuring high efficiency & quality in the internal workings & execution of studies.
- Clients leadership: You build, own and grow client relationship and lead all client communications (from a research perspective), co-leading with commercial directors to manage any issues that may arise. You will have an understanding of the client business issues and can see the bigger picture and be able to design and structure a research project to tackle the client business issues.
- Team leadership: You play an active role in guiding and developing more junior team members. You provide strong guidance on project execution, analysis techniques and final report design/structure/storytelling, and provides sign-off on their deliverables.
- Expertise: You are recognized as a research expert and demonstrate outstanding understanding of consumer insights in the field of product innovation, brand and advertising
- 8+ years experience in quantitative market research, ideally also on agency side.
- Experience leading and managing (large) project teams.
- Experience with tackling clients’ business questions and presenting findings to clients.
- Deep research know-hows and excellent analytical and story-telling skills.
- Proven expertise in the field of product innovation, brand and/or advertising.
- Experience with coaching and mentoring junior researchers on project deliverables.
- A can-do attitude.
- Proficiency in Dutch is a significant advantage; proficiency in another language is an advantage.
- Someone who enjoys working in a fast-growing agency with a bright future ahead.
- A team player who enjoys collaborating with others.
- Excited about working across a host of different research solutions, across various clients and categories.
- Someone who is passionate about driving growth and success through his/her work.
Acting with ownership- Demonstrating individual accountability
Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
Collaborating with curiosity- Exhibiting teamwork through togetherness
Discussing openly, committing jointly- Sharing your views openly
Embracing empathy- Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Other Benefits:
- A challenging position in a dynamic, fast-paced, innovative, quickly growing global company.
- A flexible work environment with a focus on owning and taking pride in your work.
- Growth opportunities in line with your career ambitions and passions.
- Global onboarding and frequent internal training and sharing opportunities.
- Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
- An open-culture work environment staffed with ambitious and fun colleagues
- Hybrid working including work-from-home compensation
- A competitive salary package including a good pension scheme, bonus plan, 25 paid days of leave, and full travel reimbursement (yes, that includes cycling!).
- An amazing, stylish office space in one of the city’s most trendy areas, close to Hotel New York where we have our weekly Friday drinks.
Join our global team. We welcome big thinking and reward great work.
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