Netherlands Job Openings

PAC - Netherlands

Technology Support Engineer

Rotterdam

FULL TIME

August 28, 2024


PAC is a leading global provider of advanced analytical instruments for laboratories and online process applications in industries such as refinery, petrochemical, biofuels, environmental, food & beverage, marine, offshore, subsea, and pharmaceutical. To provide its customers with cutting edge technology, PAC leverages significant R&D resources to support its core technologies, including chromatography, elemental analysis, physical properties, ultrasonic, fluorescence, spectroscopy, and microscopy/video imaging. PAC operates as a unit of Indicor, a diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies (www.indicor.com)
The Technology support engineer has a significant role in the PAC Chemical Analysis business unit sales organization. He/she is responsible for technical support during sales meetings, presentations and pre-sales activities. He/she will work on projects for the Application Manager for mostly the Gas Chromatography product line. The role will need to interact constructively with others across functional lines of responsibility.

  • Supporting Sales and Product managers, by making technical presentations, product demonstrations, etc.
  • Support sales channel in resolving application related escalation
  • Responsible for customer samples analysis
  • Assist product management during new product introductions
  • Recognize and resolve applicative, hardware & software issues
  • Writing of application notes


Education & Experience:
  • Diploma / Bachelor’s Degree in Chemistry / Chemical Engineering
  • A minimum of 3 years prior hands-on/operating experience with Lab Instruments (preferable on Gas Chromatography analysis)
Knowledge & Skills:
  • Demonstrated ability to assist and teach customers in technical areas
  • Fluent in English
  • Solid presentation skills including the ability to explain complex technologies and product features
  • Good understanding of Organic Chemistry
  • Well organized, with a good ability to multitask and strong time management skills
  • Willingness to travel on an incidental base


We are committed to the protection and promotion of your privacy. In connection with your application for employment with us at PAC, please click on this link to view our Applicant Privacy Notice https://www.paclp.com/about-pac/careers/view
PAC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EOE/AA/M/F/Vet/Disability

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