The teams and functions that make up the Senior Manager Risk, Compliance and Assurance include:

• COO NZ Risk and Compliance Team
• COO NZ Quality Assurance Team
• COO NZ Privacy Risk
• COO NZ Data Management
• Supporting with NZ IT Risk responsibilities

The Senior Manager of RC&A is a member of:

• COO Domain
• Privacy Team
• Data Management Team
• Record Keeping Team
• Project working groups as required

The Senior Manager RC&A role exists to:

• Facilitate and support the adoption of a strong risk and compliance culture and management practices within the COO 1st line teams, in line with legislation, the Risk Management Framework and compliance requirements.
• Support the COO through overseeing efficient and effective governance, risk insights, committee and board reporting across the domain.
• Drive effective privacy risk management across COO New Zealand and monitor compliance to the privacy policy, as well as local and global privacy legislation and regulations.
• Drive effective data management across COO New Zealand.
• Lead and provide technical support to the Assurance team."

Key Responsibilities and Accountabilities:
General Management:

• Build strong relationships with global and local stakeholders to ensure trusting working relationships to facilitate the sharing of ideas and ensure best support to business functions
• As a member of the COO Domain Management Team contribute to and review relevant global and local strategies, visions and policies.
• Oversee the budget and coordinate resources for any projects as necessary.
• Provide leadership, coaching and direction to employees.
• Attend and actively participate in global, regional and local meetings / conferences as required.

Risk and Compliance Management

• Work closely with First Line Risk, as well as Operational Risk, Compliance and Internal Audit, to assist in ensuring that the COO department has a well-designed and effective operating control environment.
• Participate in governance committees and oversee the preparation of all risk reporting to relevant committees such as RMC, FEC RMC and RNZL Boards, global reporting and other regulatory reporting.
• Ensure the provision of proactive risk advisory activities that steer the direction and control of risk and compliance management within COO Domain.
• Implementing the Compliance Management Framework as it applies to COO as risk owner.
• Maintaining and demonstrating ongoing compliance with all applicable regulatory and legal obligations including the reporting and supporting the attestation of ongoing compliance.
• Support the periodic and event driven process of identification, assessment and management of operational risks in line with the Risk Management Framework.
• Ensure operational risks and compliance requirements that arise from change are adequately identified, assessed and controls in place.
• Facilitate a control self-assurance program, to provide comfort to senior management on the effectiveness of the control environment.
• Deliver timely and effective reporting to stakeholders that conveys the effectiveness of the control environment and any areas of concern.
• Responsible for assessing compliance breaches within COO, liaising with Compliance, and facilitating timely reporting to regulators.
• Remediating or assisting with the remediation of matters of regulatory non-compliance relating to COO as risk owner.
• Escalating and reporting of regulatory breaches and/or material breaches of the Risk Appetite Statement to the CEO, RNZL Board and Regulators as required.
• Review business cases, to ensure the appropriate risk mitigations have been considered and are within the Banks risk appetite.

Data Management

• Drive the assessment of data quality and appropriate use of data.
• Drive the analysis and remediating data quality issues.

Privacy Risk

• Responsible for the monitoring of privacy risk, reporting of key privacy metrics, in line with the Local Policy on Privacy and legislation.

Assurance

• Lead the Assurance team in providing specialist monitoring and quality assurance activities over processes, systems and controls in COO.

Conduct

• Uphold the Rabobank Values, behaviour, Code of Conduct and Treating Clients Fairly principles to deliver fair and transparent outcomes for our clients and community through our daily behaviours, practices, processes and controls.

Note: these duties may change from time to time to meet operational or other requirements.
Qualifications:

• Bachelor's Degree or International Equivalent.
• Post Graduate Diploma – Chartered Accountant or similar

Desirable: (Optional)

• Preference for Financial, business, economics or other related undergraduate degree.

Experience:

• A minimum of 10+ year’s related experience in Risk, with a focus on controls, auditing, compliance, operational risk or process engineering is considered essential.
• Experience in IT / Cyber-security or Line Management preferably within the banking and finance industry.
• Experience in Data Management preferable.
• Proven ability to look beyond their area of expertise or responsibility in order to add value across the organisation and not just to their department.

Knowledge:

• A knowledge of causes, influences and drivers of operational risk including IT risk.
• Knowledge of retail and/or wholesale banking.

Skills:
Essential:

• An understanding of Risk Management within the financial services industry and related regulatory standards (Basel II and RBNZ Prudential Standards).
• Good understanding and knowledge of banking and finance systems, structures and processes.
• Experience in building and implementing a risk management framework.
• Excellent written and verbal communication skills.
• Experience managing and dealing with senior management and stakeholders.

Desirable: (Optional)

• Experience of working in a Risk or Compliance team with or working within a business unit in a role with Risk or Compliance responsibilities.

This role will close Friday 1 November 2024