Pakistan Job Openings

Next Gen Technologies Pvt Ltd

Experienced CSR

Rāwalpindi

FULL TIME

September 13, 2024

Next Gen Technologies stands today among the leading Performance Marketing Companies, with its core expertise in pay per call, pay per lead, and cost per acquisition models. Next Gen Technologies is headquartered in the heart of Rawalpindi, cultivating the best talent in the Pakistan. Next Gen Technologies has become an industry-leading marketing company through Next Gen Technologies our proprietary technology to provide a clear and accurate understanding of marketing ROI.
Role Description
This is a full-time on-site role for a Experienced CSR on Home Improvement. The Experienced CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Experienced CSR will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.
Qualifications
  • Customer Service Representatives and Customer Support skills
  • Strong focus on Customer Satisfaction and Customer Service
  • Excellent communication and active listening skills
  • Ability to multitask and work under pressure
  • Positive attitude and problem solving skills
  • Experience in a customer service role is preferred
  • High school diploma or equivalent, with a focus in Business Administration or related field
Contact US:
Whatsapp : 0343-7958988
Address : Nextgen Arcade, near Shah Khalid Colony, Rawalpindi
Location :https://maps.app.goo.gl/Cmzn7Bm HYGtrd PDJ6

Job Type: Full-time
Pay: From Rs45,000.00 per month
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