About this opportunity:

Ericsson is looking for a Head of Monetization part for Service Line (SL) Business and Operations Systems (BOS) for Market Area Middle East and Africa (MMEA) as a key leadership role responsible for Monetization portfolio delivery. This role will be reporting to the Head of SL BOS Delivery Excellence for MMEA and will be part of MMEA BOS Delivery Excellence Leadership team. Role is opened in Pakistan with Egypt and Türkiye as additional target locations. Final location, however, will be assessed across all MMEA countries.


What you will do:

• Lead BOS Monetization portfolio delivery, managing Solution Architects, Solution Integrators, and Software Developers.
• Senior People Manager of own unit and a senior Leader across matrixed organization extending to solution line professionals in other CU BOS and SD/SDU units.
• Closely Partners with Global Delivery, Global Delivery centers, Product Managers, Product Development Units and Customer Support organizations.
• Set Individual Performance and Development goals for members with regular check-ins.
• Responsible for team dimensioning; and Cost Center Responsible to deliver over-Absorption target and required Utilization/Billability.
• Accountable for the delivery of Services (Solution Delivery).
• Responsible for competence management and upskilling of their community to serve business needs.
• Responsible to review and align delivery models; and secure the skillsets required to fulfill the delivery.
• Drive a Knowledge Sharing and Asset building culture across their community.
• Secure needed Live Node Activity (LNA) Adherence and drive quality assurance.
• Instill a culture for add on sales and customer value maximization.
• Drive the full onboarding of automation in collaboration with BOS automation champions and Product Management.
• Lead product escalations related to project issues and portfolio roadmap issues in collaboration with Business Development & Portfolio.
• Single Point of Accountability/Escalation for own solution line from product and delivery readiness perspectives.
• Accountable to review and sign-off on Solution Responsible during Pre-sales

The skills you bring:

• 10+ years of experience in Telecom/Systems Integration, ADM and Operations driving sophisticated programs and operations with a strong delivery track record.
• University degree in ICT/Engineering. Graduate degree such as an MBA is a plus.
• Strong People Manager track record leading Senior Team members and leading Leaders.
• Demonstrated experience leading cross-functional highly matrixed and globally distributed teams.
• Mandatory certifications: Senior/Principal Solution Architect GIAP certification.
• Other certifications: TOGAF, ITIL are a plus.
• In depth knowledge of TM Forum frameworks (ODA, ODF, Open API, e TOM, SID)
• Expert level in Charging & Billing with surrounding Domains.
• Strong consultative, presentation, and communication skills
• Proven track record to deliver results within a time sensitive and high-pressure environment.
• Highly proficient collaboration skills
• Solid ability to communicate effectively at executive levels.

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) || [[location_obj]]
Req ID: 756346