Philippines Job Openings

RingCentral

Accounts Receivable Operations Analyst

Manila

FULL TIME

October 13, 2024

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the Ring Central account (Ring Central).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, Ring Central is a $2 billion global leader in cloud-based communications and collaboration software. Ring Central is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for:

Accounts Receivable Operations Analysts to thrive in a fast-paced and results-oriented collections department. You will provide customer service regarding collection issues while establishing relationships with internal and external customers.

Weekly and monthly reporting to direct supervisor
Daily delinquency notices
Payment and billing reconciliations
High volume phone calls and emails to assigned delinquent customers
Reconcile customer disputes as they pertain to payment of outstanding balances that are due

To succeed in this role you must have experience in:

Provide excellent customer service to both internal and external customers
Internal and External collaborating to facilitate payments
Participate in team planning meetings
Able to build ad-hoc reporting utilizing Net Suite and Excel

Desired Qualifications:

2 -5 years high volume B2B collections & deductions/dispute experience
Must be an accounting graduate
Must be amenable to work on US hours

What we offer:

Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Quarterly Performance Bonus
Employee Assistance and Wellness Programs

Ring Central’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology.

Ring Central is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why Ring Central is the largest and fastest-growing pure-play provider in its space, with a market capitalization of over $4 billion, 20%+ annual growth and a $2 billion annual revenue run-rate.

Ring Central’s work culture is the backbone of our success. And don’t just take our word for it: Ring Central is recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. Ring Central offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About Ring Central/Acquire BPO

Ring Central, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - Ring Central. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By completing your application for this role, you:

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Ring Central, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.

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