Philippines Job Openings
Siegen HR Solutions, Inc.
BPO - Team Lead and Operations Supervisor (DAVAO CITY) | UP TO P45K MONTHLY
Davao
FULL TIME
September 20, 2024
If you're an experienced Team Lead or Operations Supervisor with a strong background within the BPO industry, we have an exciting opportunity for you! Join our growing team in Davao City.
About SIEGEN SOLUTIONS:
Siegen Solutions specializes in partnering technology-focused clients by connecting them with top-tier talents. Our commitment lies in bridging the gap between exceptional candidates and cutting-edge technologies. At Siegen Solutions, we understand that success hinges on the right people with the right expertise. We're here to match skilled candidates with opportunities that align perfectly with their technological prowess.
Responsibilities:
- Responsible for hiring, training, retaining, and developing their respective team members.
- Responsible to lead the effective and profitable results for their team.
- Administers company policies, best practices, and standard operating procedures to facilitate performance that exceeds client expectations.
- Provides the thought leadership and innovation necessary for continuous improvement while ensuring a positive work environment.
- Active role model demonstrating pride and ownership as a leader of the organization.
- At least 2 years experience as a Team Leader, Team Manager, or Operations Supervisor in the BPO set up.
- A Financial or Financial Tech (Fin Tech) Account experience as a Team Lead is an advantage.
- A Technical / IT / or Technology Account experience as a Team Lead is an advantage.
- Must be able to demonstrate leadership, oral, written, presentation, and analytical skills at the supervisory level.
- Proficient personal computer skills including Microsoft Office.
- Excellent interpersonal, written, and oral communication skills.
- Ability to multi-task and meet critical deadlines.
- Ability to identify and promote continuous improvement.
- Ability to understand and execute policies and procedures.
- Based in or willing to work onsite in Davao City.
- Based in neighboring regions (CEBU, MINDANAO) and willing to relocate to Davao City.
- At least 2nd year college (HS Graduate Old curriculum) OR;
- Bachelor's Degree from any specialty.
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Long-term Disability Insurance
- Growth Opportunities
- Bonuses
- Tuition Reimbursement
- Retirement Planning
- Brand discounts
Pay: Up to Php45,000.00 per month
Schedule:
- Evening shift
- Night shift
- Rotational shift
- Shift system
- Davao City: Reliably commute or planning to relocate before starting work (Preferred)
- Did you finish 2 years in college (or equivalent) with no back subjects? Write N/A for degree holders.
- Okay with working onsite under a graveyard and/or shifting schedule?
- Have you had any recent application with the following companies: Accenture Philippines, IBM, Alorica, Wells Fargo? If yes, please indicate: Yes - (Specific Company) Note: FAILURE TO COMPLY / DISHONESTY WILL LEAD TO DELAYED PROCESSING OF APPLICATION
- Operations Team Lead/Team Manager/Supervisor: 2 years (Required)
- Financial Background Account: 1 year (Preferred)
- I.T. or Technology Account: 1 year (Preferred)
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