TDCX Philippines

CEBU - Customer Support Ambassador

FULL TIME

October 10, 2024

#Be More
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #Be More!

Top reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • A positive culture for you to #Be More at work
  • Easy-to-locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
As a Customer Support Ambassador, you will work with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point of contact to handle and resolve customer concerns.

Who are we looking for?
  • High School Graduate
  • Must have at least 6 months of BPO experience
  • Preferably with blended customer service experience (voice and non-voice)
  • Strong verbal and written English communication skills
  • Positive, self-motivated and energetic
  • Amenable to work rotating shifts
  • Can work in Cebu IT Park, Cebu City
*Terms and Conditions apply
Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #Be More for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
Job Type: Full-time
Pay: Php22,000.00 - Php26,000.00 per month
Benefits:
  • Health insurance
  • Life insurance
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Performance bonus
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