Job Requirements:

• Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking or equivalent.
• Open to Fresh Graduates or with at least -2 years experience in debt collection, reconciliation of accounts receivables (AR), management of AR
• Proven work experience as a Collection Associate, Collection Specialist, or a similar position in the Accounting department
• Knowledgeable of various collection techniques and procedures and understanding of the Debt Collection Practices).
• Ability to meet deadlines and targets, work under pressure and prioritize tasks.
• Ability to manage and handle multiple tasks/accounts. Keen attention to details
• Ability in problem solving and networking skills.
• Good analytical and organizational skills.
• Great interpersonal skills. Good oral and written communication skills.
• Ability to work in a team or individually as and when required.
• Strong work ethics.
• Proficiency in MS Office tools.
• Willing to work on Saturday, holidays and render overtime
• Must be willing to be under Agency.
• Must be living in/near Pasig City

Job Descriptions:

• Follow up collection via phone call or correspondence.
• Prepares daily call log per account.
• Closely monitor the aging of payment receivable.
• Prepare and send statement of accounts and open items of assigned accounts to customer and Territory Manager.
• Prepare and send reminder letters/ demand letters to customers with overdue/unpaid invoice.
• Review payment history and financial data of an account to determine if it can be granted with credit.
• Provide details regarding customer’s outstanding balance, collection issues, adjustments discrepancies, short payments in Sales Force.
• Conduct monthly AR Review with Territory Manager/ Sales Head / CCH / Manager and discuss outstanding receivables and collection issues, customer disputes, etc.
• Coordinate with Collection Associate/Officer and Territory Managers regarding information and details update of customers.
• Coordinate with Billing Associates regarding submission of billing invoice and required documents for countering or any peculiarities of the account.
• Prepare collection itinerary for in house collectors and monitor their compliance and performance.
• Coordinate with third party collection services for schedule of check pick-up and monitor its compliance to collection itinerary provided.
• Identify online payments made by customers and provide information or details of payment to treasury, accounting and AR associate for bank reconciliation purposes and clearing of customer account in SAP.
• Prepare check deferment form with interest computation and have it approved by CFO, forward to Treasury.
• Coordinate with Sales collection issues, Contracts, CWT, Rentals / POS etc.
• Provide Credit Management Reports – aging (ATB), top accounts, collection efficiency, AR currency etc.
• Prepare reconciliation report for AR Customer accounts (GL vs SL)
• Drive performance and ensure delivery.
• Other duties as may be assigned.

Job Type: Full-time
Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Yearly bonus

Experience:

• Credit and Collection Associate: 3 years (Required)

Language:

• English (Required)

License/Certification:

• Professional driver's license (Required)