Philippines Job Openings

Liveware Labs

Contract Analyst Team Lead

Makati City

FULL TIME

November 18, 2024

As we continue to expand, Liveware ensures high-quality service and success for both our clients and our team. Specializing in multiple industries, we are one of the leading outsourcing companies in the Philippines.
Be part of our journey. Be part of our success!
We’re looking for a meticulous Contract Analyst Team Lead to work with our growing team in our beautiful office in Makati.
Responsibilities:
  • Oversee, review and ensure quality standards are met
  • Accurately complete advanced level contracts
  • Advise the Product Manager about procedure updates
  • Answer questions and support the greater team
  • Analyze question patterns and advise the Product Manager on where to update training material
  • Conduct 6-month performance reviews and advise the product Manager about any performance concerns
  • Assist the Product Manager with training existing or new staff members
  • Verify the contract data by comparing it to source documents
  • Compile, sort and count the data that needs to be loaded
  • Enter and record contract data from electronic and hard copy source materials into the system(s) using a keyboard or optical scanner
  • Update records by deleting, changing, merging or adding contract data to files
  • Verify entered data ensuring accuracy; identify and reconcile routine and complex data input discrepancies; delete data entry errors and enter corrections
  • Extract and compile information from databases to produce routine and specialized reports
  • Log and monitor the physical location of source documents
  • Other duties as assigned
Requirements:
  • Must be willing to work on site
  • Must be able to work night shift
  • Bachelor’s degree preferred
  • At least 2 years of experience in the travel industry
  • Experience in contract loading and processing, preferably with hotel contracts
  • Excellent verbal and written proficiency in English
  • Intermediate proficiency with Microsoft Word, Excel and Outlook
  • Ability to successfully attend to tasks of some complexity with minimal supervision
  • Ability to work under pressure to perform and reach individual and team KPIs
  • Accuracy and efficiency in a high-volume, repetitive data entry environment
  • Exceptional attention to detail
  • Ability to handle and maintain strict confidentiality
What we offer:
  • Competitive salary
  • Career growth opportunities
  • HMO within the first month
  • Additional paid vacation leave
  • Monthly allowance
  • Excellent professional development
  • Hands-on support both locally and internationally
  • Collaborative work environment and great work culture
  • Be part of a fast-growing company
Want to know more about Liveware? Visit our website www.livewareco
Job Type: Full-time
Benefits:
  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Paid training
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
  • Evening shift
  • Late shift
  • Monday to Friday
  • Night shift
Supplemental Pay:
  • 13th month salary
Application Question(s):
  • [MANDATORY] This is 100% On Site, are you okay with that?
  • [MANDATORY] This role is on the night shift, are you okay with that?
Education:
  • Bachelor's (Preferred)
Experience:
  • Team Lead: 1 year (Required)
  • Contract Analysis: 2 years (Required)
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