Job description
We're looking for a dynamic Customer Service Representative to handle customer inquiries, complaints, order processing, and modifications across different communication channels. The ideal candidate should stay calm in challenging situations and have a good computer background.
Responsibilities:

• Maintain a positive and professional attitude while assisting customers.
• Respond promptly to customer inquiries through various communication channels.
• Effectively communicate with customers and demonstrate proficiency.
• Address and resolve customer complaints in a timely manner.
• Gain in-depth knowledge of our products for accurate customer assistance.
• Process orders, forms, applications, and requests with attention to detail.
• Keep thorough records of customer interactions, transactions, and feedback.
• Collaborate with colleagues as needed.
• Provide constructive feedback to improve customer service efficiency.
• Ensure overall customer satisfaction by delivering exceptional support.

Job Type: Full-time
Pay: Up to Php35,000.00 per month
Benefits:

• Health insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)