Philippines Job Openings

Kanepackage Philippine Inc.

Customer Service and Planning Staff

Malvar

FULL TIME

November 3, 2024

JOB DUTIES:
1. Responsible in the preparation of sales orders based on customer’s purchase orders.
2. Plan, monitor and control raw materials consumption according to product specification to ensure on-time and uninterrupted operation.
3. Develop production plan detailing all manufacturing process according to customers demand and delivery schedule.
4. Ensure maximum machine performance and minimum delay based on production capacity by determining the start and completion for each process.
5. Plan and monitor material movement in production cycle to ensure continuous operations.
6. Analyze backlogs, current orders and upcoming orders to prioritize, plan, and schedule the production operations.
7. Work with Planning Control in coordinating production activities to improve runtime.
8. Plan inventory management processes to avoid shortages and excesses.
9. Revises and reschedules material and production plan when necessary.
10. Coordinate closely to customers the daily deliveries status and requirements.
11. Prepares loading form and disseminate to concerned departments.
12. Monitor delivery schedules to customers and prepares documents prior deliveries.
13. Update P.O. monitoring form.
14. Reports daily accomplishments and problems encountered to immediate head.
15. Prepares monthly statement of accounts and sales ledgers.
16. Responding promptly to customer inquiries regarding billing issues, product problems, service
questions and general client concerns.
17. Manage large amounts of incoming calls.
18. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up
to ensure resolution.
19. Build sustainable relationships and trust with customers through open and interactive communication.
Act as reliever in the absence of other CSP.
JOB SPECIFICATIONS:
Education: Bachelor's Degree in any Business related course.
Experience: Two years experience in manufacturing planning and material management
Skills: Established skills in material and production planning and has the ability to analyze and design
processes.
Other Qualifications: Computer Literacy ( Word, Excel, Powerpoint)
Job Types: Full-time, Permanent
Benefits:
  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Life insurance
  • On-site parking
Schedule:
  • 8 hour shift
  • Day shift
  • Night shift
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
Experience:
  • Planning: 1 year (Preferred)
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