Philippines Job Openings

Lancesoft Philippines Limited Inc.

Customer Service Representative (Mandaue)

FULL TIME

October 17, 2024

We are looking for dedicated individuals to join our team as Customer Service Representatives (CSR).
Responsibilities:
  • Answer calls and or emails from US mortgage services.
  • Provide professional and courteous service, resolving inquiries efficiently.
  • Follow communication procedures, guidelines, and policies.
  • Work collaboratively with team members to deliver exceptional customer service.
Qualifications:
  • Must have at least completed Senior High School (SHS), be a college level, or a college graduate.
  • With or without experience in a BPO setting.
  • Willing to work onsite in Banilad, Mandaue City.
  • Ability to work in US hours (night shift).
  • Good communication skills and a customer-oriented mindset.
Compensation:
  • For applicants with no experience, salary package is up to PHP 21,000.
  • For applicants with at least 6 months of BPO experience, salary package ranges from PHP 25,000 - PHP 30,000.
Job Type: Full-time
Pay: Up to Php30,000.00 per month
Benefits:
  • Health insurance
  • On-site parking
  • Opportunities for promotion
Schedule:
  • Monday to Friday
  • Night shift
  • Rotational shift
Supplemental Pay:
  • 13th month salary
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