Philippines Job Openings

Golden Topper Cebu

Customer Service Specialist Turnover

FULL TIME

October 10, 2024

Golden Topper is an emerging real estate developer whose mission is to redefine city skylines across the Philippines and innovate the real estate landscape with world-class residences. Armed with extensive experience and leadership in residential development abroad, Golden Topper aims to bring sustainable development, high-value properties, and innovative home solutions to cater to even the most discerning lifestyles. Each project has been crafted with precision to engage, inspire senses, and provide comfortable living spaces.
As Golden Topper continues to grow, we are looking for a lot of great talents from different walks of life who can bring their individualities and creativity to strive excellence, attain rewards and achieve their full potentials with us.
QUALIFICATIONS
  • Has Bachelor's/ College Degree of any course
  • 2-3 years’ experience in real estate specifically in Property Handover/Turnover
  • Highly organized and keen attention to details
  • Can work independently or with others in a team
  • Must have excellent negotiation skills.
  • Can multi-task, prioritize and deadline-conscious
  • Can work and manage pressure
  • Excellent verbal and written communication skills.
  • Excellent Interpersonal Skills.
TASKS
  • Schedule turnover and acceptance meetings with buyers.
  • Prepare and process turnover documentation.
  • Serve as the main point of contact for buyers during the turnover.
  • Endorse documents to clients and maintain accurate records.
  • Create ticket requests for any complaints or issues.
  • Monitor the status of complaint resolution.
  • Update customers on ticket status and resolutions.
  • Inform and coordinate with the Engineering Handyman.
  • Facilitate quick resolution of technical issues reported by customers.
  • Communicate with property management regarding issues needing their attention.
  • Provide updates on complaint resolutions and ensure smooth operations.
  • And all other duties and responsibilities which are not limited to these that may be assigned by the management.
Job Type: Full-time
Pay: Php16,000.00 - Php24,500.00 per month
Benefits:
  • Additional leave
  • Company events
  • Employee discount
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental Pay:
  • 13th month salary
  • Overtime pay
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