Philippines Job Openings
TDCX Philippines
ILOILO - Customer Support Representative - Online Streaming Account
Iloilo
FULL TIME
October 10, 2024
- Monthly performance incentives*
- HMO and life insurance coverage from day one.
- Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.
- Employee Assistance Program and Mental Health Consultations
- Fast promotion and endless growth opportunities.
- And many more!
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #Be More!
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- A positive culture for you to #Be More at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
You will help us deliver excellent service to our partner brands by performing these tasks:
- Effectively and adequately handle transactions and deliver an outstanding customer experience through phone and email
- Act timely on feedback provided by internal and external stakeholders with the objective of improving performance
- High School Graduate
- Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers
- Must have at least 6 months experience in a voice account
- Strong verbal and written English communication skills
- Positive, self-motivated, and energetic
- Amenable to work in rotating shifts
- Can work in Robinsons Cybergate 1, Pavia, Iloilo
Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #Be More for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Job Type: Full-time
Pay: Php18,000.00 - Php22,000.00 per month
Benefits:
- Health insurance
- Life insurance
- 8 hour shift
- 13th month salary
- Overtime pay
- Performance bonus
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