Background of company
Joyce & Diana stands as the premier online bedding brand within the Philippines' thriving e-commerce landscape. Our presence extends across prominent platforms, including Lazada, Shopee, Tik, and Zalora, underlining our commitment to reaching customers where they are. Furthermore, we have cultivated a robust social media presence on platforms such as Instagram and Facebook, engaging with our audience and fostering brand loyalty.
Our dynamic e-commerce team embodies intelligence, energy, and unyielding ambition, driving our brand's continued growth and innovation. Beyond our digital endeavors, we proudly serve as a trusted supplier to various retail establishments throughout the Philippines. In fact, we are the foremost bedding supplier in the country, reflecting our dedication to quality, reliability, and customer satisfaction.
Primary responsibilities:
· Drive sales and marketing efforts to meet sales target for Lazada and Shopee store
· Sign up for events with pricelist and promo tools
· Work with graphics team to build marketing collaterals
· Liaise with Lazada or Shopee managers
· Customer chat for day-to-day customer questions
· Manage marketing ads for store, facebook and IG
· Day-to-day ecommerce store operations, incl. customer services and returns, managing product listings, promotions, etc
· Not necessary but a plus: willing to do livestreaming for brand on Lazada/Shopee
· Collaborate with warehouse team for shipping on time, returns and refunds, etc
· Deal with any conflicts or issues quickly
· General day to day tasks as required and needed
Experience requirements
· At least 2+ years of relevant experience
· Not necessary but a plus: relevant experience in ecommerce (Lazada, Shopee, or direct brand e-commerce) or retail experience
· Flexible with work schedule – willing to OT for double double events
· Excellent presentation and communication skills, speak fluent English
· Adequate knowledge of social analytics, online marketing and major marketing channels
· Able to work under pressure at a fast-paced, challenging environment
· Must be proactive with good working attitude – not afraid to speak up when you see rooms for improvement, as your opinions will be valued
· Demonstrate confidence and leadership to work with other teams
· College degree is a must
Location:
· Quezon City Manila
Job Type: Full-time
Pay: From Php18,000.00 per month
Schedule:

• 8 hour shift
• Day shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)