Philippines Job Openings

Patra Corp
NA / Ph Payroll Lead
Quezon City
FULL TIME
October 7, 2024
Patra is a leading provider of technology-enabled services to the insurance industry. Patra’s team of global experts allow retail agencies, MGAs, wholesalers and carriers to capture the Patra Advantage – profitable growth and organizational value. Patra supports insurance organizations as they sell, deliver, and manage policies and customers.
Patra powers insurance processes by optimizing the application of people and technology; supporting insurance organizations as they sell, deliver, and manage policies for their customers.
About the role
We are looking for a qualified candidate for our Payroll Operations team to support our North America and Philippines payroll processes for a Multinational Corporation (MNC) headquartered in the US with employees in India, Canada, and Philippines.
This role is for an established North America and Philippines payroll specialist who:
- Maintains consistent procedures
- Collaborates effectively with internal clients from different countries and time zones,
- Finds the most effective and efficient way to manage tasks, and
- Is skilled at consistently documenting processes.
- Maintain accurate and timely payroll records by reviewing and approving changes in exemptions, employee personal information, benefits deductions, and job titles, and department/ division transfers for international operations.
- Collaborate with internal clients including payroll in-country experts.
- Maintain data integrity by following procedures for data collection, entry, and storage.
- Ensure tasks are completed in an accurate and timely manner, adhering to SLAs established with internal clients.
- Support internal and external audits.
- Participate in ensuring timecard compliance.
- Assist with creation of SOP documentation for existing and new payroll practices with support from in-country payroll managers.
- Must be an excellent communicator in English and have familiarity with US compensation documents.
- Minimum of 5 years' experience in payroll administration, with at least 2 years of experience handling US payroll for MNC(s)
- Extensive experience with both Philippines and US multi-state payroll experience Additional experience with Canada payroll preferred
- Ability to thrive in a matrixed team within a multinational environment
- Excellent written and verbal communication skills
- Meticulous attention to detail and accuracy
- Excellent customer service and interpersonal skills with the ability to build rapport
- Experience with payroll software / HRIS (preferably ADP) and MS Office (especially Excel). Able to quickly learn how to use new systems
- Experience working in a ticket-based system (e.g., Manage Engine by Zoho).
- Able to work night shift to align with Pacific Standard Time (PST).
- Work from home
- Minimum internet speed of 25 mbps download and upload, no satellite.
Compensation
- Competitive Salary / Benefits / PTO
- Constantly perform desk-based computer tasks.
- Frequent sitting.
- Occasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds.
- Sort/file paperwork, rarely twist/bend/stoop/squat.
Work Standards
- Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
- Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
- Subject to and expected to comply with all applicable Patra Corp policies and procedures
- Training is provided
- HMO card after 30 days of employment (up to two eligible dependents)
- 13th month pay
- Life Insurance for both principal and dependent
- Government mandated benefits
- Performance Bonus
- Meal, utility allowance
- Philippine labor/overtime laws will be followed (if OT required)
- 12 days VL and 10 SL credits per annum
- Monday - Friday work schedule. Weekends off
Pay: Php45,000.00 - Php75,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- 8 hour shift
- Monday to Friday
- Night shift
- 13th month salary
- Overtime pay
- Performance bonus
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