About Patra
Patra is a leading provider of technology-enabled services to the insurance industry. Patra’s team of global experts allow retail agencies, MGAs, wholesalers and carriers to capture the Patra Advantage – profitable growth and organizational value. Patra supports insurance organizations as they sell, deliver, and manage policies and customers.
Patra powers insurance processes by optimizing the application of people and technology; supporting insurance organizations as they sell, deliver, and manage policies for their customers.
About the role
We are looking for a qualified candidate for our Payroll Operations team to support our North America and Philippines payroll processes for a Multinational Corporation (MNC) headquartered in the US with employees in India, Canada, and Philippines.
This role is for an established North America and Philippines payroll specialist who:

• Maintains consistent procedures
• Collaborates effectively with internal clients from different countries and time zones,
• Finds the most effective and efficient way to manage tasks, and
• Is skilled at consistently documenting processes.

Job role and responsibilities:

• Maintain accurate and timely payroll records by reviewing and approving changes in exemptions, employee personal information, benefits deductions, and job titles, and department/ division transfers for international operations.
• Collaborate with internal clients including payroll in-country experts.
• Maintain data integrity by following procedures for data collection, entry, and storage.
• Ensure tasks are completed in an accurate and timely manner, adhering to SLAs established with internal clients.
• Support internal and external audits.
• Participate in ensuring timecard compliance.
• Assist with creation of SOP documentation for existing and new payroll practices with support from in-country payroll managers.
• Must be an excellent communicator in English and have familiarity with US compensation documents.

Job requirements and qualifications:

• Minimum of 5 years' experience in payroll administration, with at least 2 years of experience handling US payroll for MNC(s)
• Extensive experience with both Philippines and US multi-state payroll experience Additional experience with Canada payroll preferred
• Ability to thrive in a matrixed team within a multinational environment
• Excellent written and verbal communication skills
• Meticulous attention to detail and accuracy
• Excellent customer service and interpersonal skills with the ability to build rapport
• Experience with payroll software / HRIS (preferably ADP) and MS Office (especially Excel). Able to quickly learn how to use new systems
• Experience working in a ticket-based system (e.g., Manage Engine by Zoho).
• Able to work night shift to align with Pacific Standard Time (PST).

Working Conditions

• Work from home
• Minimum internet speed of 25 mbps download and upload, no satellite.

IMPORTANT NOTE: Applicants must be living around Eastwood Libis Q.C or nearby cities wherein transportation/attendance will not be an issue if required to work ONSITE.
Compensation

• Competitive Salary / Benefits / PTO

Physical Requirements*

• Constantly perform desk-based computer tasks.
• Frequent sitting.
• Occasionally stand/walk, writing by hand, use of telephone, lift/carry/push/pull objects that weigh 11-20 pounds.
• Sort/file paperwork, rarely twist/bend/stoop/squat.

* Consistent with its obligations under the law, the Patra Corp will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Work Standards

• Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
• Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
• Subject to and expected to comply with all applicable Patra Corp policies and procedures

BENEFITS:

• Training is provided
• HMO card after 30 days of employment (up to two eligible dependents)
• 13th month pay
• Life Insurance for both principal and dependent
• Government mandated benefits
• Performance Bonus
• Meal, utility allowance
• Philippine labor/overtime laws will be followed (if OT required)
• 12 days VL and 10 SL credits per annum
• Monday - Friday work schedule. Weekends off

Job Type: Full-time
Pay: Php45,000.00 - Php75,000.00 per month
Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus