Patra is a US insurance industry-leading innovator and enabler that powers insurance processes through the optimized application of people and technology. We drive revenue growth, cost savings, and value creation to insurance organizations. Our mission is to change the way insurance is sold and delivered through efficiency and innovation.
Patra is headquartered in El Dorado Hills, CA, USA, with a global workforce of over 6,000 people. For two years in a row, Patra was named to the Inc. 5000 list as well as a Top Insurance Workplace by Insurance Business America.
We are looking for a qualified candidate for our Payroll Operations team to support our North America and Philippines payroll processes for a Multinational Corporation (MNC) headquartered in the US with employees in India, Canada, and Philippines.
This role is for an established North America and Philippines payroll specialist who:

• Maintains consistent procedures
• Collaborates effectively with internal clients from different countries and time zones,
• Finds the most effective and efficient way to manage tasks, and
• Is skilled at consistently documenting processes.

Job role and responsibilities:

• Maintain accurate and timely payroll records by reviewing and approving changes in exemptions, employee personal information, benefits deductions, and job titles, and department/ division transfers for international operations.
• Collaborate with internal clients including payroll in-country experts.
• Maintain data integrity by following procedures for data collection, entry, and storage.
• Ensure tasks are completed in an accurate and timely manner, adhering to SLAs established with internal clients.
• Support internal and external audits.
• Participate in ensuring timecard compliance.
• Assist with creation of SOP documentation for existing and new payroll practices with support from in-country payroll managers.
• Must be an excellent communicator in English and have familiarity with US compensation documents.

Job requirements and qualifications:

• Minimum of 5 years' experience in payroll administration, with at least 2 years of experience handling US payroll for MNC(s)
• Extensive experience with both Philippines and US multi-state payroll experience Additional experience with Canada payroll preferred
• Ability to thrive in a matrixed team within a multinational environment
• Excellent written and verbal communication skills
• Meticulous attention to detail and accuracy
• Excellent customer service and interpersonal skills with the ability to build rapport
• Experience with payroll software / HRIS (preferably ADP) and MS Office (especially Excel). Able to quickly learn how to use new systems
• Experience working in a ticket-based system (e.g., Manage Engine by Zoho).
• Able to work night shift to align with Pacific Standard Time (PST).

Job Types: Full-time, Permanent
Pay: Php50,000.00 - Php70,000.00 per month
Benefits:

• Additional leave
• Health insurance
• Life insurance
• Promotion to permanent employee
• Work from home

Schedule:

• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)