Philippines Job Openings
LTVplus
Part time Customer Service Agent
Manila
FULL TIME
September 2, 2024
We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.
Requirements
- Proficiency in English: Strong command of both written and spoken English is essential for clear and effective communication.
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Proactive Communication: An ability to anticipate client needs and communicate proactively to address issues before they escalate. - Skill to Identify: Being able to assess and determine when initiating a call to a customer is essential for effective issue resolution.
- Communication Skills: Superior communication abilities are crucial for conveying information clearly and engagingly.
-
Personable Approach: A friendly and approachable demeanor is needed to build and maintain positive client relationships.
-
Relationship-Building: Demonstrated capability in developing and nurturing strong client relationships.
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Experience with Tools: Familiarity with Notion and/or Zen Desk is required for managing client support tasks efficiently. - Be able to identify the priority level of a ticket
- Experience with High Volume of Tickets
Software/platforms required
Important upon sending your application, please accomplish this personality test:
Please complete the BWD assessment.
This assessment helps us understand the talents and abilities of our team and potential candidates, aiding in team decisions and personal development. If you are a job candidate, you will receive a Job Strengths Report to help with your career decisions.
The assessment takes about 25 minutes and must be done on a laptop or desktop computer. Please answer honestly and avoid interruptions.
To begin, click on this link: Start BWD Assessment
IMPORTANT: Please send me your BWD PDF file copy upon completion. For technical support, contact Support@Best Work DATA.com.
Feel free to reach out if you have any questions.
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