Philippines Job Openings
LTVplus
Part time Customer Service Agent French Bilingual
Manila
PART TIME
September 23, 2024
Requirements
-
Language Proficiency:
- Fluent in both French and English, with excellent written and verbal communication skills in both languages.
-
Experience:
- Prior customer service experience, preferably in the skincare or beauty industry.
-
Cultural Knowledge:
- Must have lived in France and possess a strong understanding of the local culture and business practices.
-
Interpersonal Skills:
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work independently and as part of a team, demonstrating initiative and adaptability.
-
Customer Support:
- Respond to customer inquiries and concerns via email and potentially phone, ensuring a high level of customer satisfaction.
- Resolve customer issues effectively and efficiently, maintaining a positive customer experience.
-
Team Collaboration:
- Work closely with the Customer Service team in the US to align on goals and strategies.
- Participate in team meetings and contribute to continuous improvement initiatives.
- Experience working with Freshdesk or any similar helpdesk
- Work-from-home experience
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