Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!
Are you ready to be part of a professional community that's ? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!
Role: Salesforce Functional Consultant
Location: Remote (Makati/Pampanga)
About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
ABOUT THE CLIENT
We are a diverse team that loves our work and we collaborate and inspire each other to deliver creative solutions that make our customers successful.
We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. We care about doing honest business that is good for not just customers but families, communities, and the planet. Our staff continuously look for a better way and drive quality into everything they do.
JOB OVERVIEW
Functional consultants provide advice and support to businesses about technology that can perform critical tasks and processes. They recommend and configure technology-based solutions to address a client or organization’s business needs.
These consultants commonly represent a specific brand or product line or specialize in a particular type of technology. They gather information from the client to determine their challenges and priorities and then recommend programs or systems that would be beneficial to their business.
As a Salesforce Consultant you will work to help organisations meet their missions by driving client-specific implementation as well as ongoing system improvements on the Salesforce platform. You will need to understand the business requirements to provide help with implementation, or improving productivity and results from an existing Salesforce deployment.
Stakeholder management is a critical component to this role especially when it comes to understanding business needs, partnering with various team members to implement projects, and training and support.
DUTIES AND RESPONSIBILITIES

• Conducting thorough analysis and gathering information to understand the needs and challenges of the company.
• Working closely with company employees and stakeholders to gain insights into the existing processes and systems.
• Identifying areas for improvement and proposing strategies and solutions to address those areas.
• Developing and documenting detailed plans for implementing changes, including recommending software systems or workflow redesign.
• Configure Salesforce features to support clients’ business requirements according to the organisations’ expertise and skills.
• Contribute to configuration and build of the Salesforce data models to help support business requirements.
• Support the delivery of workshops to identify client needs leading to scoping project proposals.
• Provide expertise during pre-sales in order to provide technical solutions and develop and review proposals.
• Deliver the configuration, quality assurance, testing, and deployment of Salesforce solutions.
• Performs other duties as assigned.

QUALIFICATIONS

• Bachelors’ Degree in Information Technology or relevant courses
• At least 3-4 years of experience as Functional Consultant using Salesforce
• Background in workflow configuration
• Experience in project delivery role
• Prior experience in Implementation, Upgrade and Support

What's in It for You:

• Competitive Salary
• Flexible work setup (Hybrid work arrangement)
• Retention Bonus (Up to Php 100,000)
• Health Coverage for you and one of your qualified dependents on Day 1
• Day shift (AU Time zone) + Fixed Weekends Off
• Paid Time Offs - can be converted into cash
• Government Mandated Benefits – 13th-month pay.
• Group Life Insurance
• Work from Home Equipment Provided
• Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
• Free Meal every Wednesday
• Monthly Employee Engagement activities
• Wellness Programs
• Townhall Events
• Christmas Events, Year-end Parties
• Outings
• Team Building
• Acoustic Jamming Sessions

Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!
hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Benefits:

• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Staff meals provided

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary

Experience:

• Customer Care Specialist: 2 years (Preferred)