Philippines Job Openings

Supportware Philippines

Seasonal Customer Service Representative

Taguig

FULL TIME & CONTRACT

September 2, 2024

Primary Responsibilities:
  • Answer & assist incoming customer inquiries via phone, email, and Chat.
  • Assist customers with purchases
  • Keep updated on product and be able to answer questions for customers
  • Help facilitate returns/exchanges
  • Admin responsibilities
  • Scheduling appointments
  • Collaborate with management teams to stay updated on new products, services, and policies
  • Record customer information within our customer service database
  • Engage with clients in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Other duties as requested
Qualifications:
  • Must be willing to work from 5a-8p MST
  • High School Graduate
  • 2+ Years work experience in call center or CSR in office position
Job Types: Full-time, Temporary
Contract length: 3 months
Schedule:
  • 8 hour shift
  • Rotational shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
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