Philippines Job Openings
Supportware Philippines
Seasonal Customer Service Representative
Taguig
FULL TIME & CONTRACT
September 2, 2024
- Answer & assist incoming customer inquiries via phone, email, and Chat.
- Assist customers with purchases
- Keep updated on product and be able to answer questions for customers
- Help facilitate returns/exchanges
- Admin responsibilities
- Scheduling appointments
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
- Must be willing to work from 5a-8p MST
- High School Graduate
- 2+ Years work experience in call center or CSR in office position
Contract length: 3 months
Schedule:
- 8 hour shift
- Rotational shift
- 13th month salary
- Overtime pay
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