Job Summary

The Treasury Specialist role is accountable for validating invoices and ensuring accurate payments for HK AP and Ivalua Invoices within the agreed SLA. This position is substantial to stop unauthorized, unnecessary or fraudulent payments.

Overview

MBPS is officially registered as Manulife Data Services, Inc. but with an official trade name of Manulife Business Processing Services. MBPS is a Global Shared Service Centre providing Operations Administration, Finance, Investments, Contact Center, Claims, New Business and Underwriting, Actuarial, Legal & Compliance and Enterprise Technology Services to Manulife Companies around the world. MBPS is headquartered in Quezon City, Philippines. MBPS has approximately 5,000 employees across Manila, Cebu, and Chengdu (China).

MBPS consists of highly motivated and experienced professionals committed to customer delight. Our customers include Business Units across Asia and North America.

Role and Responsibilities

Reporting directly to Treasury Operations Team Leader - Asia, the Treasury Specialist is primarily accountable for timely and accurate invoice payment on dual platforms – Infor and Ivalua.

Responsibilities include the following:

Operations

• Perform first level validation of invoices and all supporting documents submitted by the business units and vendors based on the quality framework set.

• Perform investigation and provide resolution for invoices with exception.

• Review the accuracy of the accounting adjustments entered for invoice related charges in AP system.

• Assist in following up with BU for any staled dated cheques if these need to be re-issued or stopped.

• Provide correspondence to supplier, employee and customer inquiries.

• Assist in Tax self - assessment of US and Canadian taxation for internal and external requirements. (For NAMER invoices)

• Participate in process migration and transition.

• Provide ad-hoc/other accounts payable operational tasks as necessary including facilitating various reporting tasks to ensure that daily operations are executed effectively & efficiency.

Projects

• Support P2P Digital Transformation Journey.

• Participate in projects involving system implementation, process changes & upgrades that affect Treasury Accounts Payable and Ivalua.

• Pro-actively recommend and implement improvement of department’s operational workflows, processes & controls to Team Lead & Manager.

Qualifications:

• University degree in Finance and Accounting and other business-related courses

• Minimum 3-4 years of Accounts Payable – related work experience.

• Strong computer skills including intermediate to advanced Excel

• Familiarity with the use of various Accounting systems.

• Solid working knowledge of Accounting principles.

• Solid understanding of internal controls involving Accounts Payable process.

• Excellent attention to detail, documentation skills, research, analytical and problem-solving skills

• Demonstrate strong ability to readily recognize, evaluate and make recommendations on issues as they impact the business

• Possess excellent interpersonal and communication skills both verbal and written

• Possess strong time management skills to be able to meet tight deadlines.

• Can work independently with sense of ownership

• A team player

• Proven ability to work on multiple objectives, conflicting priorities, and complex issues

• Proven adaptable to changing environments.

• Flexible on shift and overtime may be required to meet business deadlines.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Hybrid