Philippines Job Openings

Manulife

Chief Corporate Solutions and Alternative Distribution Officer

Makati City

FULL TIME

October 23, 2024

Chief Corporate Solutions Officer is responsible for driving sustainable growth for Manulife’s Corporate Solutions Business. They will be responsible for the end-to-end customer journey and P&L for the business, leading a team of multi-channel sales (agency, broker, direct, banca, worksite), group pricing, group accounts management, group operations, and digital transformation. They will also be developing and executing a strategy that will enhance the customer and distributor experience, bring needs-based propositions to the corporate market, and ensure the competitiveness and profitability of Manulife Philippines in the Corporate Solutions Space. They will also responsible for enable business growth through strategic partnerships with other financial institutions, traditional, and emerging digital players.

Responsibilities:

Responsible and accountable for Sales, Profitability, and Operations for Corporate Solutions across Manulife Philippines and Manulife China Bank
Lead a cross-functional team responsible for Business Development, Sales, Group Accounts Management, Group Operations, Worksite Marketing, and Digital Transformation for Corporate Solutions
Business Development - Expand Manulife's distribution network by engaging potential partners in traditional and emerging channels, developing mutually beneficial partnership propositions and solutions to achieve shared business objectives.
Sales – Engage our Distributors and Customers to grow our Corporate Solutions Portfolio, supporting them in terms of proposals and propositions and ensuring Manulife remains both competitive and profitable
Group Accounts Management – Manage existing corporate solutions portfolio through customer / distributor engagement, liaising with internal functions, review of pricing and renewal offers, and ensuring positiv
e customer experience and profitability for in-force portfolio
Group Operations – End-to-end servicing of corporate solutions accounts including onboarding, billing and collection, member management, underwriting, pricing, and claims
Worksite Marketing – Offer Voluntary solutions to Corporate Solutions clients through financial wellness sessions, workplace campaigns / events, and digital marketing
Digital - Execute and manage digital initiatives for Corporate Solutions across the end-to-end customer journey, ensuring a positive and optimized customer and distributor experience that enables sales growth and business efficiencies.

Skill Set and Competencies

Strong Leadership Skills with a growth mindset
Demonstrates strong acumen in strategy, sales, and relationship management.
Ability to leverage data and trends to identify opportunities, develop the strategy, and plan execution of initiatives and projects to drive business objectives.
Collaborates effectively with internal and external stakeholders
Possesses a sense of ownership, accountability, and commitment to the work being developed and delivered
Entrepreneurial Mindset that seeks out new opportunities and embraces change
Strong P&L and profit center management

Key Results Area:
Growth and Profitability of Corporate Solutions Business

Experiences and Qualifications:

Bachelor’s Degree Holder with at least 10 years relevant insurance experience, preferably in group / employee benefits space
Leadership and Management Experience
P&L / Profit Center Accountability is an advantage
Data driven in making decisions and crafting strategies
Must have very strong written, verbal and presentation communication skills

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid

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