Philippines Job Openings
Approche Hospitality Management Corporation
Waiter/Server
Quezon City
FULL TIME
September 13, 2024
This is not a direct hire position. Qualified applicants will be endorsed to the Agency of the hotel.
Job Summary:
The Waiter/Server is responsible for providing excellent customer service by delivering food and beverages to guests in a timely and efficient manner. They ensure that all guests have a pleasant dining experience by maintaining a high standard of service, hospitality, and cleanliness.
Key Responsibilities:
- Greet guests promptly and courteously upon arrival.
- Present menus and provide detailed information on menu items, daily specials, and promotions.
- Take accurate food and beverage orders from guests and relay them to the kitchen and bar staff.
- Serve food and beverages to guests in a professional and friendly manner.
- Ensure tables are set up properly, clean, and ready for service.
- Monitor guests’ needs, anticipate requests, and respond to them promptly to enhance guest satisfaction.
- Handle guest complaints in a professional manner, escalating issues to the supervisor when necessary.
- Clear and clean tables after guests have finished dining.
- Process guest payments and provide accurate change or receipts.
- Adhere to all hotel policies and procedures, including health and safety regulations.
- Maintain cleanliness and organization of the dining area, pantry, and service stations.
- Collaborate with kitchen and other hotel staff to ensure efficient and smooth service.
- Upsell additional products when appropriate (e.g., wine pairings, dessert options).
- High school diploma or equivalent; vocational courses in Hospitality Management are a plus.
- Previous experience as a waiter/server in a hotel or restaurant setting is preferred.
- Knowledge of food and beverage service standards and guest relations.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Positive attitude and strong work ethic.
- Ability to stand for extended periods and lift moderate weights.
- Flexibility to work in shifts, including weekends, holidays, and evenings.
Pay: From Php16,770.00 per month
Benefits:
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
- 8 hour shift
- Afternoon shift
- Evening shift
- Holidays
- Overtime
- Rotational shift
- Weekends
- 13th month salary
- This is an agency-hired position, are you okay with this?
- Bachelor's (Preferred)
- Food service: 1 year (Preferred)
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