• Manage a team to successfully deliver 1st Line Risk Services for FNZ SA including Risk Event Management, Financial Crime, Risk Identification and Management and Audit engagement / management.
• The maintenance and development of our robust controls framework that limits breaches across FNZ SA.
• Work with FNZ senior management and Board(s) to implement a robust 3 lines of defense model in the region, including fit-for-purpose first line of defense risk management capabilities.
• Challenge and contribute to the development of short, medium, and long-term strategies (including action plans and targets) for the operational risk function
• Drive commercial sustainability within Function, reducing operating costs and leveraging technology to support where possible.
• Protect, maintain and enhance FNZ’s reputation with clients and regulatory bodies across South Africa.
• Provide clear strategic direction to the department with clearly defined deliverables.
• Clear MI (Management Information) delivered on a timely basis, which sets out all key Risks to the business, and supports a ‘no surprises’ culture

• Risk identification and assessment
• Implementation support of regulatory change across region
• Promotion of a compliant culture through education
• Liaise with colleagues within Risk & Compliance to ensure consistent approach of the risk and compliance framework
• Manage senior relationships across the global business, ensuring collaborative engagement and partnering to achieve the best results and protection for clients and the business.

• To attend clients’ senior risk committees
• Manage the relationship with external stakeholders in relation to Risk issues, including clients, custodians, consultants, potential clients, third parties, regulators, and non-executive directors.

• Challenge and contribute to the development of short, medium, and long-term strategies (including action plans and targets) for the 1st line risk function
• Oversee the development of a strategic technology solution that meets the objectives of the business, allowing the firm to be nimble to future changes, upgrades, and enhancements.
• Manage change to the team, strategy, and methodology to adjust to changing regulations and expectations, ensuring the team are fully motivated and have clear career paths.
• Take ownership of the internal stakeholders and positively manage the relationships globally to create a positive, collaborative, and engaged relationship.

• Oversee the error management process, including management of major errors, escalation, analysis, and reporting, including trend analysis across the group but delving into regional and functional lenses.
• Oversee the delivery of KRI’s in relation to risk appetite in a manageable articulate manner that is intuitive to the business.
• Support the business in continuous improvement and throughout the change programs across all functions.
• Oversee the delivery of Risk and Control Self assessments, provide analysis and reporting that adds value to senior management and the executive.
• Oversee the production of the AAF document in the most efficient manner possible.
• Financial Crime – Responsibility for ensuring robust control frameworks are implemented and embedded across FNZ (UK) 1st Line to limit the risk of financial crime.

• Develop staff through regular 1-1s, skip level meetings, feedback, and coaching
• Support the team of 1st Line Risk & Control Senior Managers to ensure exceptional delivery to both internal and external clients.
• Ensure that the employees in the role’s areas of responsibility are competent to carry out their roles and there is adequate training in place to reach and maintain that competence
• Manage the performance of all direct reports, addressing performance issues in a timely manner to ensure that there is no client or business impact.
• Encourage a culture of openness and ethical decision making within the team.
• Ensure all staff complete mandatory training in a timely fashion.

• Design and provide relevant and timely reporting to Boards and Committees as required.
• Ensure clarity over roles, reporting lines and accountability within the 1st Line Risk team
• Participate and chair governance meetings to ensure that FNZ is driving the right behaviours, to mitigate risk to the business
• Attend regular client senior forums and drive a positive and collaborative relationship with FNZ clients.
• Responsibility for ensuring robust control frameworks and risk aware culture is embedded across asset servicing.
• Secretary to Management Risk and Compliance Committee

• Your career has been spent within the world of Enterprise Risk Management, and you have a record or delivering gold-standard, market leading Enterprise Risk Management within the Wealth Management/Platform industry.
• Understanding of risk/compliance policies and processes for a financial services business
• Strong understanding of risk appetite and risk management frameworks
• Strong understanding of operational risk
• Strong understanding of compliance/regulatory requirements in financial services sector
• In depth knowledge of distinct types of operational risks, systems and processes including risk management frameworks
• Strong stakeholder management skills, especially in client relationship management.
• Senior Management experience.
• Extensive knowledge and understanding of the SA and global regulatory framework for risk management and operating appropriate systems and controls to meet those obligations.
• Holder of university degree and/or equivalent combination of education and experience.
• Holder Appropriate professional qualifications.