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INBOUND TOUR OPERATOR-TRAVEL PLANNER: R20k-R30k DOE
Cape Town
FULL TIME
October 18, 2024
INBOUND TOUR OPERATOR-TRAVEL PLANNER: R20k-R30k DOE
Cedar Wood Recruitment is now recruiting for an Inbound Tour Operator: Travel Planner at the Cape Town office of a tour operator specialising in luxury holiday packages focused on golf and safari travel. These include wine, golf, safari, island and adventure experiences in Southern Africa’s championship golf courses and Big 5 safari experiences. The ideal candidate is a passionate and skilled Consultant with a proven track record and who shares the Client’s values of excellence, creativity, and precision.
Requirements: Qualifications, Skills, Knowledge, Experience
Cedar Wood Recruitment is now recruiting for an Inbound Tour Operator: Travel Planner at the Cape Town office of a tour operator specialising in luxury holiday packages focused on golf and safari travel. These include wine, golf, safari, island and adventure experiences in Southern Africa’s championship golf courses and Big 5 safari experiences. The ideal candidate is a passionate and skilled Consultant with a proven track record and who shares the Client’s values of excellence, creativity, and precision.
Requirements: Qualifications, Skills, Knowledge, Experience
- A minimum of 3 years inbound tour consulting experience
- In depth product knowledge of Southern Africa
- Having a passion for the travel industry
- All-rounder with experience in FIT and ad hoc group quoting and processing
- Figures orientated
- Exceptional customer service skills
- Good judgement and adept use of travel research and technologies
- Excellent communication skills in verbal and written English, be eloquent telephonically
- Proven ability to work independently and handle bookings unsupervised.
- Willingness to learn and adapt quickly
- Processing of converted quotes to bookings
- Engaging with various South African suppliers to ensure you secure the best product and service coupled with the best possible price
- Ability to professionally communicate via email as well as telephonically
- Take ownership ensuring all elements are taken care of in a professional and organised manner
- Be able to build relationships with customers and suppliers
- Must be able to multitask between current and new quotes
- Adaptable and flexible
- Excellent communication skills, a service mindset, and a strong customer service focus
- Strong administration and organisational skills
- Great attention to detail, efficiency, and accuracy
- Ability to work well under pressure and naturally goes the extra mile
- Proactive mindset and can-do attitude with a positive attitude
- Willingness to handle issues outside of office hours when required
- Ability to work independently as well as within a broader team setup
- Energetic and eager to learn
- Calm and level-headed
- Energetic, enthusiastic and passionate
- Committed to service excellence and guest satisfaction
- Has passion, pride and ambition
- Proactive and committed to the interests of the Company
- Strong, fun-loving and warm personality
- Competitive salary: R20,000 – R30,000+ CTC (depending on experience)
- Incentive programme
- Primarily office-based employment (Claremont, Cape Town), but will consider part flexi/home-based
- Great working environment
- Excellent location
- Starting asap
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