South Africa Job Openings
Amazon Development Centre (South Africa) (Proprietary) Limited
IT Logistic Admin, IT Services
Cape Town
FULL TIME
October 17, 2024
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- High school or equivalent diploma
Key job responsibilities
- Updating and maintaining Asset management system records in line with defi ned processes and optimal and high standards of accuracy.
- Review of hardware retrieval, replacement and new hire requests via ticketing system and escalating where necessary.
- Liaising with shipping and warehousing teams to book shipments, providing alternative methods to ensure exceptional customer experience and keep track of shipments status to communicate to the business and stakeholders.
- Review of requests via ticketing and escalating where necessary, removing roadblocks to conclude shipments.
- Appropriate management of IT assets in accordance with compute reuse processes, reverse logistics, or disposal processes, aligning per department/cost center/organization the appropriate stock issued accurately to track, review and report (replacements or new hire equipment issued.)
- Updating and maintaining Asset management records in line with defined processes (finding ways to innovate with methods to make improvements, while maintaining a high standard on delivering services.)
- Experience with Microsoft Office tools (Excel, Word, Power Point and Outlook).
- Experience in customer service delivery
- Experience working with Share Point and in a Warehouse environment would be an advantage.
- Experience in maintaining inventory levels, including receiving, storage, and auditing.
- Excellent written and verbal communication skills.
- Ability to prioritize work based on department and production objectives.
- Highly self-motivated and customer centric.
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