Job Description

To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins.

Position Overview

Specific Role Responsibilities

• To achieve set departmental budget objectives in terms of gross profit and net profit.
• To achieve performance benchmarks:
  • a. Gross profit
  • b. Total dealership gross profit
  • c. Total contribution
  • d. Department contribution
• To achieve company stock parameters:
  • a. 28 days maximum stock holding
  • b. 12 months and older stock holding
• To ensure that there is strict control over all departmental expenses.
• To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. Sales/Marketing
• To ensure that there is continuous growth in the department in terms of turnover and profit.
• To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets.
• To review quotation files twice a week and ensure acceptance rate target is achieved.
• To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.
• To ensure prompt service and feedback to all clients to grow the brand.
• To ensure that the sales teams and front line staff are made aware of specials.
• To review sales representative report once a week.
• All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration
• To ensure parts are ordered correctly and the order control file is used daily and kept up to date.
• To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed.
• To work through parts bought not sold on a daily basis and report back to DP on a weekly basis.
• To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for the following day.
• To ensure the AVO system is being followed correctly and according to company policy and procedures.
• To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
• To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off.
• To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount.
• To ensure that you place the stock and daily orders with the importer using their criteria on timing and frequency. This includes the correct stock to daily mix ratio. Adhering to the KIA stock policy.
• To weekly reconcile backorders between the dealership and importer.
• To do inspections on delivery vehicles for neatness as well as roadworthiness.
• Authorise the purchase of any part that is not a very fast, fast or medium mover. On these parts cost plus VAT deposit must be taken.
• To ensure all administration is up to date and accurate.
• To adhere to KIA standards and action any deviation.
• To ensure efficient and open communication channels – upwards as well as downwards.
• Ensure that a high level of housekeeping is maintained.
• To ensure that all aspects of security are maintained at the highest standards.
• To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. Dealer Principal to sign off all credit notes.
• To ensure that perpetual stock count are done.
• Dealer Principal/ Accountant to spot check weekly.
• To ensure that stock parameters are adhered to maximising supply rate whilst minimising dead stock.
• Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.

Qualifications and Experience

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
• 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory
• Team lead experience
• A valid South African driver's licence.

Skills and Personal Attributes

• Business Acumen.
• Change Management.
• Client Focus.
• Improvement Orientation.
• Inspirational.
• Leadership.
• Interpersonal Effectiveness.
• Judgement.
• Persistence and Tenacity.
• Personal Courage.
• Planning and Organising Results.
• Customer Service Knowledge of parts, components and material Operational Implementation.
• Operational Planning Organisational excellence and productivity culture.
• People Management and Development skills Planning, monitoring, evaluation and reporting.
• Product and or Service knowledge.
• Uphold Ethics and Values.