Designation:

Supervisor Event Management

Category:

Super Sport

Level:

Skilled

Closing date:

13 Sep 2024

Position Type:

Permanent

Location:

Multi Choice City

Job Description:

The Organization
The Multi Choice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, Super Sport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!

Key Customers
Internal: Super Sport, M-Net, Multi Choice Internal Customers
External: Agencies
Location
South Africa Johannesburg, Randburg
Purpose of the Position

• To ensure a well-executed planning process on all Outside Broadcast (OB) events by managing all outputs and expectations of Event Facilitators, with regards to planning of productions, logistics for personnel and vendor suppliers with Productions aligned to Super Sport standards.

Key Performance Objectives
Tasks
Operations


Continuously maintain the functionality of support operational systems (SOBER), processes and policies to support effective management reporting, scheduling information flow and reconciliations.

Ensuring that Event Facilitators formulate and implement operational policies, procedures and protocols, which contribute to an efficient working environment and is enforced at all levels on productions, in accordance with governance and compliance.


Supervise a team of Event Facilitators to ensure they carry out effective support to the division through various identified deliverables.


Ensure the implementation of the disaster recovery plan for the live productions on site and updating the action plan on a regular basis, according to the different scenarios in consultation with line management.



• Ensure that all productions are reconciled according to divisional deadlines.
• Check all S&T, permanent staff timesheets, ISP payment reports and ensure that all submissions are accurate for monthly payroll.
• Contribute towards the formulation of SOPs for the department.
• Prepare OB facility quotes for internal and external clients.

Budget Management

• Oversee the utilization of suppliers to ensure the team implement cost-effective utilization of resources.
• Control the scheduling of Event Facilitators to minimize overtime and expenses incurred.
• Efficiently schedule all OB Kombis on monthly basis to ensure crew travel costs.
• Ensure that POs and invoices are captured and billed on time and finance deadlines are met.
Consider alternate suppliers in line with due-diligence and compliance processes for competitive solution offerings.



• Provide the line manager and finance with monthly Credit Card recons.
• To ensure all costs are captured accurately, upon reconciling for budget reporting.
• Negotiating with vendors/suppliers to drive cost efficiencies whilst maintaining a healthy working relationship.
• Drive revenue generation initiatives through securing external clients for the Tech Ops division. Domestic and International clients that require OB facility and crew hire.

People Management

• Oversee Event Facilitators to ensure effective delivery of business unit objectives.
• Measure and track team member performance and output against delivery of business goals and objectives.
Provide ongoing support feedback, or corrective measures where and when required within managing the team.


Develop a high performing team by embedding formal performance development and informal coaching.


Determine and analyse development needs for the team and communicate the identified training requirements to the line manager.


Be closely involved, with the line manager, in Interviewing and recruiting new members of the team.


Approve leave requests for team members and create a leave plan to ensure adequate coverage.


Set team KPI’s, goals and objectives address poor performance of any team member through the formal Performance Improvement Programme.



• Motivate team members and ensure that their efforts are recognized

Communication

• Drive a culture of continuous and transparent communication to all levels of employees.
• Submit weekly consolidated feedback reports to line manager related productions, scheduling, rosters and changes to the operating environment.
• Ensure efficient and effective two-way communication processes and channels are in place for operational communication.
• Drivecheck in’s, meetings, and one-on-ones sessions with the Event Facilitator team.

Stakeholder Management

• Manage negotiations and stakeholder relationships with external and external clients.
• Manage interactions and relationships associated with 3rd party vendors connected to Productions.
• Build effective relationships with key stakeholders including stadium/venue management, sporting federations, all suppliers and vendors.

Qualifications

• A National Diploma or Degree in marketing management, media & television studies, business, sports management or similar qualification.

Experience

• A minimum 3-5 years’ experience in events and production supervisory/management role

Technical Competencies

• Systems Management
• Budget Management
• Stakeholder Management
• Events Management
• Production Management
• Attention to detail
• Negotiation skills
• Presentation skills

Behavioral Competencies

• Relationship Building
• Conflict resolution
• Decision Making
• Critical Appraisal
• Holistic Thinking
• Persuading and Influence
• Prioritisation
• Interpersonal Support
• Perseverance