South Africa Job Openings

Shoprite Group

Trainee Operator

Brackenfell

FULL TIME

October 23, 2024

Closing Date

2024/10/30

Reference Number

SHO241023-5

Job Title

Trainee Operator

Job Type

Permanent

Location - Country

South Africa

Location - Province

Western Cape

Location - Town or City

Brackenfell, Cape Town

Purpose of the Job

The purpose of the Trainee Operator is to provide first-line technical support and problem-solving. The Trainee Operator is a highly collaborative role, partnering with internal and external stakeholders to understand their needs to deliver the right solutions, while acting as a trusted partner. The role assists with monitoring the health of the data center and escalating when necessary. Reporting to the Team Leader, the role is accountable for participating in the required support activities.

Job Advert Details

Job Category

Job Objectives

Maintain frequent and timeous monitoring of operating systems.
Support the team with Monitoring and executing system backups.
Monitoring of store data interchange.
Assist with recovery of data and disaster recovery.
Support generator and UPS testing.
Proactively work to support the team in the achievement of ensuring backup media is moved offsite.
Ensure operation of network and system monitoring systems for stakeholders.
Continuously monitoring of client’s infrastructure.
Timeously responding to exceptions according to SLA.
Participate in System and Server Monitoring.
Develop an awareness of a wide spectrum of IT technologies.
Perform additional duties and responsibilities when requested.

Qualifications

Grade 12 - (essential).
Certificate, Degree or Diploma in Computer Science, Information Technology, Networking, Database or a related field - (beneficial)

Experience

Exposure to monitoring and operational tools such as SAP and Linux - (beneficial)

Knowledge and Skills

Proficiency in MS Office 365 with basic Excel skills – (essential).

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