South Africa Job Openings
Sanlam
Underwriting Consultant
Sandton
FULL TIME
October 31, 2024
Santam Real Estate has a position available for Underwriting Consultant who will based at 11 Alice Lane, Sandton.
This role is focused on, but not limited to;
- servicing broker requests, including enquiries
- Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services
- Dealing with general insurance and policy specific enquiries
- Dealing with issuance of new policies/ policy maintenance/ renewal / any other policy related concerns
- Assisting to resolve all insurance queries within required timeframe and compliance requirements
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books
- Managing client expectation on expected turnaround times for submitted requests
- Adhering to underwriting criteria and Business unit requirements
- Assist with profiling the client with the best suitable product and underwriting criteria
- Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product
- Assisting in implementing solutions for improvement
- Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required
- Matric/ Grade 12
- 60 commercial lines FAIS credits
- A relevant insurance related qualification (e.g. NQF lev 4) would be advantageous
- Proven work experience in commercial, property (advantageous)
- Policy administration and underwriting within the short-term insurance industry
- Minimum of 2 years’ experience in short term insurance commercial lines and/or Property
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ensure adherence to quality, compliance and accreditation standards
- Conduct efficient administration
- Optimising work processes
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