South Korea Job Openings

XM

Korean-Speaking Customer Experience Officer

FULL TIME

August 26, 2024

Korean-Speaking Customer Experience Officer - South Korea

The Role:

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.

The main responsibilities of the position include:
    • Deal with clients’ inquiries via live chat, email and telephone.
    • Perform personal clientele analysis and take actions as required.
    • Handle client inquiries appropriately and ensure that high level service is provided.
    • Promote available products and services to clients.
    • Develop and maintain excellent relationships with prospective and existing clients.
    • Cooperate effectively with other departments as required.
    • Contribute to team effort by achieving targeted results.
Main requirements:
    • Degree in a business-related field.
    • Client handling experience in the financial services sector is a definite plus.
    • Fluent Korean speaker with excellent oral and written skills in English.
    • Ability to multitask and maintain a high-level of organization.
    • Outstanding communication and interpersonal skills.
    • Excellent computer literacy.
    • Valid work permit required.
Benefit from:
    • Attractive remuneration package
    • Intellectually stimulating work environment
    • Continuous personal development and international training opportunities

All applications will be treated with strict confidentiality!

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