2024-11-01 Switzerland Route de Moncor 12, 1701 Fribourg, Switzerland

• Manage end-to-end billing processes, ensuring accuracy and timeliness for invoicing elevator installations, maintenance contracts, and repair services.
• Verify all billing data for compliance with Swiss Code of Obligations, VAT regulations, and internal company policies.
• Coordinate with sales and operations teams to validate all billing details and ensure accuracy based on client contracts.

• Develop and execute dunning strategies to follow up on overdue accounts, including timely reminders, payment negotiations, and escalations when necessary.
• Oversee accounts receivable aging reports to monitor outstanding balances and identify accounts requiring follow-up.
• Maintain proactive communication with clients across Switzerland to resolve billing questions, ensuring high customer satisfaction.

• Ensure all billing and dunning activities comply with Swiss Code of Obligations, VAT requirements, and other industry-specific regulations.
• Stay updated on Swiss legal requirements impacting billing and collections and implement necessary adjustments to stay compliant.

• Generate monthly and quarterly reports on billing accuracy, collection performance, and outstanding balances, with an emphasis on Swiss accounts.
• Provide management with insights into trends and metrics, offering suggestions for cash flow improvements and overdue account reductions.

• Identify areas for improvement within the billing and dunning process, implementing best practices to increase efficiency and reduce outstanding balances.
• Collaborate with IT and finance teams to optimize ERP systems and support automation or process improvements.

• Manage and mentor the billing and collections team, providing training on best practices and ensuring adherence to Swiss standards in billing and dunning.
• Conduct regular check-ins and provide feedback to ensure a high level of performance and customer focus.

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Fluency in German, English & French
• Proven experience in billing, accounts receivable, or credit management, ideally within the elevator, construction, or industrial sector.
• Strong knowledge of Swiss regulatory requirements, including the Swiss Code of Obligations, VAT compliance, and Swiss billing formats (e.g., QR-bills).
• Proficiency in ERP and accounting software, with advanced skills in Microsoft Excel.
• Strong organizational skills, with attention to detail and ability to manage multiple accounts effectively.