WE ARE

At Soft Serve, innovation meets expertise in every dimension of digital technology. We are a vibrant tech community of creators and visionaries dedicated to transforming businesses globally. Our diverse team collaborates on 2,000+ projects across various continents, continuously pushing the boundaries of what’s possible in the digital space.
Our client is a US company that delivers a complex digital platform designed to simplify cooperation among participants in the insurance process. This platform provides various options, saves time for choice and contract signing, and ultimately increases the number of customers. The project enhances cooperation between insurance companies, agents, and customers, enabling insurance specialists to compare different insurance products for their clients comprehensively.
Together with our client, we are enhancing a state-of-the-art chatbot that leverages Generative AI to elevate user experiences and expand platform functionalities. This project involves a dedicated team committed to the continuous development and broadening of the chatbot's capabilities.

IF YOU ARE

• Experienced in Python's asyncio for effective asynchronous programming
• Proficient in building REST API services using Fast API and Pydantic, or have a strong background in other web frameworks
• Skilled in using Python type-hinting to enhance code clarity and reduce bugs
• Competent in working with Postgre SQL databases
• Capable of writing testable, maintainable code that follows SOLID, DRY, and KISS principles
• Familiar with basic concepts in prompt engineering
• Effective team player with strong communication skills and a passion for innovative technologies
• Confident problem-solver with a proactive approach to overcoming challenges
• Experienced in building chatbots with Langchain (nice-to-have)

AND YOU WANT TO

• Develop and enhance our cutting-edge chatbot solutions using advanced AI/ML technologies
• Integrate AI functionalities to ensure seamless and intelligent user interactions
• Design innovative algorithms to improve the adaptability and efficiency of our chatbot systems
• Elevate user satisfaction by optimizing chatbot responses and engagement strategies
• Perform rigorous testing to ensure robustness and reliability of the AI/ML models
• Attend workshops and training sessions to stay updated with the latest advancements in AI/ML technology
• Interact with cross-functional teams to align chatbot development with overall business goals

TOGETHER WE WILL

• Support your technical and personal growth – we have a dedicated career plan for all roles in our company (mentoring, retraining program, professional training)
• Take part in internal and external events with the possibility to build and promote your personal brand
• Contribute directly to the evolution of our innovative chatbot by collaborating closely with product and design teams
• Explore the cutting-edge field of Generative AI and make a tangible impact on the market appeal of our product
• Ensure your health and well-being with a comprehensive health insurance package tailored for our team members

Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with Soft Serve.