• Troubleshooting devices – You will be given full training on all technology used by our Panellists. These devices sometimes need updates, or we might need to replace the device, all which can be easily done by you.
• Responding to Emails – You will be expected to handle any email queries which come through our mailbox. You’ll need to be thorough and quality should be your focus.
• Reminders and Educating – These tasks range from completing surveys and questionnaires to ensuring they are conducting their tasks correctly. Sometimes our Panellists just need a gentle reminder and it’s always a great opportunity for us to educate them about the importance of the tasks.

• Professional – Attendance and attitude towards work is important to us, as we consider a high level of professionalism is required to complete the role to a high standard
• Communication- . (Could we put this instead- Communication- Strong relationship building and communication skills with internal partners and Panel Members.
• Hardworking – We are always looking for individuals who have an excellent work ethic. Don’t shy away from pushing yourself and you will realise the fruits of your labour blossom endlessly. Instead Performs tasks efficiently with a high level of accuracy and get rid of hardworking.
• Patient – There will be occasions you will need to guide somebody who’s unfamiliar with technology. You will need to show patience and complete the job with a smile.
• Proactive and Aware - The role will require for you to be able to understand the demand and volume and proactively move to the most demanding task. Your managers will tend to remind you but it’s always great to see someone who’s on the ball. ( instead we can put this Teamwork - proactive and strong self-motivated teammate who is happy to lend a hand when needed.
• Customer service - Polite and professional telephone manner with a positive work ethic towards problem solving
• Caring and Empathetic - It’s important you can show a certain level of care and empathy towards our Panellists
• Good interpersonal and administrative skills with a focus on work being accurately prioritised and completed in a timely manner
• Ability to multitask with a flexible attitude to work

• 25 days annual leave (excl. bank holidays), plus your birthday off!
• Flexible benefits across health, wealth and lifestyle
• Extensive training and excellent scope for career development
• A collaborative and supportive work environment

United Kingdom