United States Job Openings

Serco North America

Workflow Analyst - Alexandria, VA

Alexandria

FULL TIME

September 20, 2024

Position Description :If you love engaging with high profile and challenging financial projects supporting the U.S. Department of Defense, Serco has a great opportunity for you! The Program Analyst (Workflow Manager) will be part of a dynamic team supporting major systems acquisition, research and engineering on behalf of the Office of the Secretary of Defense at the Pentagon and Mark Center offices in nearby Alexandria, Virginia. Bring your expertise and collaborative skills to make a positive impact on the security of our nation!


This position is contingent upon your ability to maintain/transfer a Do D TS/SCI security clearance.



Serco has engineering and program management contracts supporting the Office of the Under Secretary of Defense for Research and Engineering (USD (R&E)). Our staff provides mission engineering, analysis, and integration expertise to produce objective insights and analytic justification to inform future technology and capability investment decisions within the Planning, Programming, and Budgeting Execution (PPBE) process and aid in the prioritization, alignment and validation of requirements within Joint Capabilities Integration and Development System (JCIDS) to deliver modernized capabilities that enable an all domain joint force aligned with future Joint Warfighting Concepts. Our team constructs, manages, and conducts discrete mission engineering and analysis study tasks to evaluate the efficacy of legacy architectures and new technologies and capabilities applied in new mission concepts of employment to meet evolving joint mission objectives.



You will be part of a team responsible for highly consequential engagements with stakeholders impacting national security and the defense capabilities of the United States. You will work closely with customers and other Serco teams to deliver quality solutions, recognized by Do D and industry as outstanding contributions in engineering program and risk management across the Defense enterprise.



In this role, you will:
  • Perform administrative actions to review, disseminate, control, and track tasks/ actions through electronic means.
  • Have experience with Correspondence and Task Management System (CATMS) or other tracking tools (e.g. Microsoft Planner), reviewing staff packages for completeness, issues and maintaining configuration control.
  • Have experience in developing and conducting records management plans and activities for Mission Integration.
  • Directly support an SES Tier 2 in the Office of the Secretary of Defense for Research and Engineering (OUSD(R&E)) Mission Capabilities – Mission Integration
Qualifications:To be successful in this role, you will have:
  • Active Do D Top Secret (TS) with Sensitive Compartmented Information (SCI) security clearance.
  • U.S. Citizenship is required for this position.
  • Bachelor's degree in a related field
  • 5+ years of related professional experience.
  • Use strong verbal and written communication skills necessary to effectively collaborate in a team environment; present and explain technical information to colleagues, management, or sponsors.
  • Experience working as a member of a multidisciplinary project team that may include engineers, scientists, designers, and technicians.
  • The ability to travel up to 10%.
  • Have strong problem solving and analytical skills.
  • Have experience with Microsoft products including Office and Share Point
Additional desired skills and experience:
  • Background in Pentagon Senior-Level front office experience
Company Overview :Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.


Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.


Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.


Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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