Australia Job Openings
Queensland Building and Construction Commission
Customer Service Officer
Mackay
October 15, 2024
- Be the first point of contact for clients seeking face-to-face services, making a positive impact on their experience.
- Maintain up-to-date knowledge of QBCC information and services, ensuring you provide accurate advice on legislation and policy standards for high-quality customer service.
- Engage in ongoing reviews and quality assurance, participating in regular training to enhance your skills and expertise.
- Promote and participate in marketing initiatives, educational events, and community awareness sessions, helping to raise awareness of QBCC's mission.
- Contribute to a supportive community, playing a vital role in assisting clients with lodging disputes, license applications, and notifications of unlicensed work.
Before you submit your application please read the attached applicant information document noting in particular that QBCC cannot employ anyone who is on a visa.
Please submit:
- Your resume and include the names and contact details of two referees who have a thorough knowledge of your work performance and conduct, it is preferable to include your current and previous supervisor.
- A cover letter (maximum of two pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume but rather your opportunity to tell us how you meet the required competencies.
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