SA Health
Job reference: 881391
Location: 5000 - ADELAIDE BC
Job status: Long Term Contract
Eligibility: Open to Everyone

SA Ambulance Service, Adelaide Metro

• Multiple positions – Full Time Opportunities
• Salary: $54,327.00-$66,927.00 p.a. - PTS1.1-1.4

Pursuant to Section 56(2) of the Equal Opportunity Act, 1984 only people of Aboriginal and Torres Strait Islander Descent may apply for this role.
SA Ambulance Service (SAAS) is committed to increasing Aboriginal & Torres Strait Islander participation in our workforce. Supporting our commitment is the opportunity for persons of Aboriginal and Torres Strait Islander descent to apply for our Patient Transfer Officer Cadetship Program. The Cadetship Program provides a culturally and organisationally relevant and supportive framework to assist you to successfully perform the role of Patient Transfer Officer with SAAS, whilst undertaking supported study and workplace orientation.
SAAS is the provider of emergency ambulance services in South Australia and is dedicated to providing the people of South Australia with the highest level of emergency medical patient care, treatment and transport. As an integral part of the health system in SA, we pride ourselves on our ability to save lives, reduce suffering and enhance quality of life. Our committed team of career and volunteer staff supports South Australians by providing emergency, non-emergency, rescue and retrieval services.
SA Ambulance Service is the provider of emergency ambulance services in South Australia and is dedicated to providing the people of South Australia with the highest level of emergency medical patient care, treatment and transport. As an integral part of the health system in SA, we pride ourselves on our ability to save lives, reduce suffering and enhance quality of life. Our committed team of career and volunteer staff supports South Australians by providing emergency, non-emergency, rescue and retrieval services.
Our Values:
PATIENT FOCUSED : We will put our patients and the safe and quality care we provide them first; in everything we do.

TEAMWORK : We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.
INTEGRITY AND HONESTY : We accept and uphold the standards and expectations of our organisation and communities.

RESPECT AND COURTESY: We will always be respectful and courteous toward our patients, each other, and all those we work with.

COMMUNITY COLLABORATION : We value our role in the community, and we value the communities we serve.

CHANGE READY : We know our communities’ needs will evolve and we must adapt to meet them.

AUTHENTIC LEADERSHIP: We will support leadership development for our people at every level.
What We Offer:

• Work in a collaborative, forward-thinking environment with a culture of inclusion and diversity.
• Giving back to the people of South Australia! Play a vital role in enhancing the well-being of our community.
• Attractive salary packaging available
• We take care of you! Access to a range of staff and wellness support programs!

As a Patient Transfer Officer, you will be responsible for the non-emergency care and transportation of patients. You will provide a high level of customer service and patient care by ensuring safe and comfortable transportation of patients while applying appropriate treatment pathways to achieve positive clinical outcomes. You will work closely with key stakeholders including hospital staff and nursing home personnel to ensure that patients requiring transportation receive the highest level of service. Under the direction of Operations Management, you will provide support to Emergency crews when required.
Key Responsibilities:

• Using your communications skills and ability to engage with a diverse range of people from various cultures and backgrounds, to build a trusting and reassuring rapport while in transit.
• Working closely with key stakeholders including hospital staff and nursing home personnel to ensure that patients requiring transportation receive the highest level of service. Under the direction of Operations Management, you will provide support to Emergency crews when required.
• Your kind and compassionate nature will be key in ensuring the provision of a comfortable transportation service, providing appropriate care and attention to patient needs in what may be a variety of circumstances.
• Working cooperatively as part of a multidisciplinary team to meet client needs, acting promptly to solve problems whilst working under pressure.
• Ensuring a strong commitment to teamwork, you will bring the ability to use discretion and maintain strict confidentiality.

Special Conditions & Pre-employment Requirements:
There are special conditions and pre-employment requirements attached to this role. Please refer to the Job Pack and visit the Patient Transfer Services Officer Careers Page to find out more
Roles available may be full time, part time or casual. Special conditions may apply. Please visit the Patient Transfer Services Officer Careers Page to find out.
Application Information:

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Applications Close: 2 October 2024 at 11:55pm
Job Ref:881391
881931 - PTO RD.pdf
2025 PTO FAQ.pdf
Patient Transfer Officer - Document Checklist.pdf
JCS Ambulance Officer PTS 2025.pdf8

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.