Brazil Job Openings

DiDi Global

Insurance Operations Senior Analyst

São Paulo

August 30, 2024

Company Overview:
If you see technology as there to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in people who transform their paths through technology. Technology that connects people who are good at what they do and which practices diversity to create and share those paths that we (as yet!) do not even know about. Our journey is in the smile of every talented person who brings revolution to the world from Brazil - whether with in-app transportation (99) or digital payments (99Pay).
To make life easier for millions of people every day, we are in the driving seat as part of Di Di Global Inc. is the world’s leading mobility technology platform. And so, we can say, with great pride, that we are pioneers in creating solutions, starting in Brazil, that grow in scale and have positive impacts in a range of other countries.
Whether creating projects from scratch or continually improving our solutions, we like challenges that give us butterflies, and that's why we work with intensity, at a fast pace, with respect, collaboration, and partnership. On this journey, we also create learning and strengthen ourselves in diversity as a fundamental aspect that makes us stand out for our growth day after day.
#LI-Hybrid
Team Overview:
Our Safety Team is looking for a high-performing pro active personnel to be responsible forinsurance management.
Role Responsibilities:
  • Working with business colleagues and with Brokers, Advisors and Insurance Suppliers for insurance arrangements. Lead the insurance renewal process to ensure that the programs are cost effective and that the scope of cover is appropriate for business activities, requirements, risk profile and appetite.
  • Make recommendations and give advice, to the leadership and other business leaders, on insurance cover requirements, wordings, products and premium costs.
  • Identify changes in exposure, either at renewal or mid-term, and ensure that the insurance cover is up to date and that necessary declarations and disclosures meet agreed processes and the requirements of the Insurance Act
  • Responsible to the business for the management of the insurance cost budget and ensure that programs are compliant and that premiums are allocated and paid in accordance with the financial management processes and strategies
  • Assist in the negotiation of the contractual insurance obligations placed upon or required by the company and ensure that the appropriate insurance is arranged to protect appropriately
  • Manage the claims processes to ensure that all applicable incidents are identified and reported to insurers and that all necessary information is provided to support the efficient handling of claims. Control of all claims within deductible and claims of greatest impact and severity
  • Loss Ratio Analysis and Control: By analyzing insurance coverage and incident/claims activity, identify critical causes of loss and accidents to improve risk management practices, particularly in relation to the company’s property, its people and its exposures to third parties
  • Work with the business to support the identification and development of policies, procedures and program that ensure that risks are managed effectively from an insurance viewpoint
  • Identify any opportunities to develop automation, IT or technology solutions for the management of the insurance portfolio or incident and claims management
  • Be the focal point for the business to resolve insurance related queries, working closely with insurance providers and intermediaries
  • Collaborating with other department leaders to define, prioritize, and develop projects.
  • Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.
Role Qualifications:
  • Proficiency in English is a must.
  • Bachelor's degree with 2-5 years of relevant experience.
  • Knowledge in insurance products and processes.
  • PMO experience is a must.
  • Comprehensive understanding of global insurance programs, market dynamics, and legislative compliance.
  • Strong project management, communication, and negotiation skills.
  • Critical contract review skills
  • Willingness for international travel as needed.
EEO Statement:
  • We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
  • We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
  • We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
  • We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
  • We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
  • We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (Pw D).
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
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