Collections Specialist, Finance

Join our team

As part of the TELUS Accounts Receivable supporting TELUS Health are part of a team that will ensure you feel valued, connected and supported. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Here’s the impact you’ll make and what we’ll accomplish together

We are looking for someone that is resourceful, inquisitive, self-motivated, possess strong interpersonal skills and capable of handling high work volumes with accuracy. As a key member of the Collections team, you will be reporting to the Senior Accounts Receivable Manager. In this role, you will build relationships with our fellow team members in AR, Clients, Account Managers and Consultants to ensure timely payments and collection of accounts receivable.

• Proactively manage Collections for Tier 1 Clients
• Customer focused: Establish and maintain effective, cooperative, and professional, courteous working relationships with internal and external Customers
• Responsible for managing risk assessment for Client portfolio with established policies and procedures, including timely and periodic reporting to management with account updates and action recommendations.
• Responsible for monitoring, maintaining and documenting status on all past due accounts. Includes documenting details of methods utilized to secure payment
• Identify process improvement and efficiencies

• Post-secondary education in Accounting/Business Administration. CPA/CMA Candidate an asset
• Commitment to privacy and ethical conduct with a strong ability to ensure all Company polices and control procedures are met
• Good organization, time management skills, ability to assess/focus on priorities
• 3-5 years’ experience in collections is an asset
• Advanced knowledge of Microsoft Excel
• Knowledge of ERP System Work Day an asset
• Lean Six Sigma an asset

• Highly organized and detail-oriented, with the ability to multitask
• Excellent communication skills (both verbal and written)
• Excellent analytical skills
• High level of accountability and dependability
• Team player who will be committed to team goals
• Professional demeanor and positive attitude

• Willingness to learn, develop and grow as a professional